CleanBoss and Eat Cleaner Reviews and Complaints: Products, Orders and Subscriptions

CleanBoss is a household-products company offering botanical disinfectants, general-purpose cleaners, glass cleaner, produce wash, laundry detergent sheets and clothing-care products. Its produce-wash line is officially named Eat Cleaner, although consumers sometimes search for it as “CleanBoss Eat Clean.” CleanBoss reviews and complaints can differ significantly by product, purchase source and whether the customer placed a one-time or subscription order. This page gives customers a place to compare those experiences and rate CleanBoss from -5 to +5 stars.

CleanBoss review summary: Customers may praise CleanBoss for its botanical disinfectant, convenient cleaning sprays, Eat Cleaner produce wash, concentrated refills and laundry sheets. Complaints may involve the disinfectant’s thyme scent, product price, subscription billing, delayed deliveries, damaged packaging, leaking bottles, refund response times or performance that did not match the customer’s expectations. Reviews should identify the exact product because CleanBoss Multi-Surface Disinfectant and Eat Cleaner Fruit & Veggie Wash are different formulas with different directions.

CleanBoss and Eat Cleaner Reviews and Complaints

As of August 31, 2026, the Zero Stars CleanBoss listing displays a 0-star rating based on 0 published reviews. This does not mean customers have reached a neutral consensus. It means there are not yet enough ratings on this page to calculate a meaningful CleanBoss score.

Ratings displayed elsewhere may differ. On the same date, CleanBoss’s seller-hosted Eat Cleaner product page displayed a 4.9-out-of-5 rating based on more than 1,500 submitted reviews. A seller-hosted product rating and an independent complaint page attract different groups of reviewers, so neither should be treated as representing every customer.

A helpful review should identify whether it concerns CleanBoss Botanical Disinfectant, Eat Cleaner, laundry sheets, Wrinkle Boss, glass cleaner, wipes or another product. Include the purchase source, order type and outcome without publishing private order or payment information.

CleanBoss Company and Customer-Service Information

The official CleanBoss contact page currently directs customer-service questions to support@cleanboss.co. Customers calling a number found in an advertisement, marketplace listing or third-party directory should verify that it still belongs to CleanBoss before providing order or payment information.

CleanBoss and Eat Cleaner Are Different Products

Do Not Use the Product Names Interchangeably

  • CleanBoss Multi-Surface Disinfectant & Cleaner: An EPA-registered surface disinfectant containing thymol as its botanically derived active ingredient. Its current supplemental EPA registration number is 87742-1-103213.
  • Eat Cleaner Fruit & Veggie Wash: A separate produce-wash formula containing purified water, citric acid, sodium citrate, salt, decyl glucoside, glycerin and potassium sorbate.
  • Other CleanBoss cleaners: Glass cleaner, everyday multi-surface cleaner and cleaning wipes may have different ingredients and purposes. A general cleaner is not automatically a disinfectant.
  • Laundry products: CleanBoss Laundry Detergent Smart Sheets and Wrinkle Boss are clothing-care products and should be reviewed separately from the surface cleaners.

The fact that the CleanBoss disinfectant can be used on certain food-contact surfaces under its label directions does not mean it should be sprayed directly on fruits or vegetables. Eat Cleaner is the product specifically sold for produce.

CleanBoss Products Currently Offered

The current CleanBoss website includes products in several categories:

  • Botanical Disinfectant & Cleaner: An EPA-registered thymol-based product for specified surface-cleaning and disinfecting uses.
  • Multi-Surface Foaming Wipes: Cleaning wipes intended for convenient household use.
  • Everyday Multi-Surface Cleaner: A general cleaner that should not be assumed to carry the same disinfectant claims as the registered disinfectant.
  • Streak-Free Glass Cleaner: A product intended for windows, mirrors and similar surfaces.
  • Eat Cleaner Fruit & Veggie Wash Spray: A spray intended for washing produce.
  • Eat Cleaner Refill: A larger refill package for the produce-wash spray.
  • Eat Cleaner Wipes: Portable wipes sold for produce-cleaning uses.
  • Laundry Detergent Smart Sheets: Concentrated detergent sheets designed to dissolve during a wash cycle.
  • Wrinkle Boss: A spray intended to reduce wrinkles in clothing without ironing or steaming.

Product availability, package sizes, bundles and subscription options can change. Check the exact product page and order summary before completing a purchase.

Positive CleanBoss Review Themes (+1 to +5 Stars)

What Satisfied Customers May Appreciate

  • Botanical active ingredient: Customers seeking an alternative to bleach-based disinfectants may appreciate the use of thymol in the registered CleanBoss disinfectant.
  • Disinfectant registration: CleanBoss publishes an EPA registration number and germ claims for its Multi-Surface Disinfectant & Cleaner.
  • Food-contact surface use: Customers may value a disinfectant labeled for specified food-contact surface uses without a rinse when all label conditions are followed.
  • Produce-wash convenience: Eat Cleaner is supplied in a ready-to-use spray, wipes and refill formats.
  • Produce appearance and freshness: Positive reviews may describe produce that feels cleaner or remains usable longer after being properly washed, dried and stored.
  • Concentrated refills: Customers may appreciate purchasing larger refill containers instead of repeatedly buying spray bottles.
  • Laundry-sheet convenience: Detergent sheets can be easier to store and transport than large liquid-detergent containers.
  • Product selection: The company offers cleaning, produce-washing and laundry products through one website.
  • Prompt refund handling: Positive customer-service reviews may describe quick responses to damaged shipments or return requests.

A detailed positive review should explain what the product accomplished, how it was used and how long the customer has used it. Avoid claiming that a product prevented illness unless that conclusion is supported by appropriate evidence.

Neutral or Mixed CleanBoss Experiences (0 Stars)

When a 0-Star Rating May Fit

  • The product cleaned effectively, but the customer did not like the scent.
  • Eat Cleaner was easy to use, but the customer could not confirm a noticeable difference compared with rinsing produce under water.
  • A shipment arrived late but was complete and undamaged.
  • The customer liked the product but considered the price too high for regular use.
  • A subscription was canceled successfully, but the process required more effort than expected.
  • A damaged bottle was replaced, but the customer experienced a significant delay.

A 0-star review should describe an evenly mixed or genuinely neutral experience. It should not be used by someone who has not purchased or used a CleanBoss product.

Negative CleanBoss Review and Complaint Themes (-1 to -5 Stars)

Issues Customers May Report

  • Strong thyme scent: The registered CleanBoss disinfectant has an herbal thyme scent that some customers may find unusually strong or persistent.
  • Product performance: Customers may report that a cleaner did not remove grease, stains, streaks, odors or buildup as effectively as expected.
  • Produce-wash residue: Eat Cleaner users may describe residue or an unwanted taste if the product was overapplied or not completely rinsed away.
  • Price and value: Some customers may consider the sprays, refills, wipes or laundry products expensive compared with supermarket alternatives.
  • Subscription enrollment: Complaints may involve customers not realizing that they selected a recurring delivery instead of a one-time purchase.
  • Subscription cancellation: Customers may report difficulty pausing, skipping or canceling future deliveries before another charge is processed.
  • Unexpected billing: Reviews may concern recurring charges, bundle totals, shipping costs, discounts or refund amounts.
  • Shipping delays: Orders may take longer than the published processing and delivery estimates.
  • Tracking problems: Customers may report missing updates, an order marked delivered that cannot be located or difficulty determining which carrier has the package.
  • Damaged or leaking bottles: Liquid products can arrive with loose caps, damaged triggers or leakage inside the shipping package.
  • Incomplete orders: Complaints may involve a missing refill, spray trigger, wipe package or other component of a bundle.
  • Customer-service response: Some customers may become frustrated when email responses, replacements or refunds take longer than expected.
  • Retailer confusion: Customers purchasing from Amazon, Walmart, HSN or another seller may initially contact CleanBoss when the retailer controls the order, delivery or refund.

These are possible complaint categories, not findings that every customer experiences these problems. A useful review includes the exact product, order date, seller, subscription status and resolution.

How to Use Eat Cleaner Produce Wash

The current Eat Cleaner spray directions state that users should:

  1. Spray the product onto the produce;
  2. Allow it to sit for two minutes;
  3. Rinse the produce; and
  4. Eat immediately or dry the produce thoroughly before storing it in a sealed container in the refrigerator.

Following the rinse and storage directions is important. The product should not be allowed to remain on produce merely because a different CleanBoss product may be labeled for no-rinse use on certain food-contact surfaces.

CleanBoss Disinfectant Claims and EPA Registration

CleanBoss identifies thymol as the botanically derived active ingredient in its Multi-Surface Disinfectant & Cleaner. The company currently publishes supplemental EPA Registration No. 87742-1-103213 for that product.

An EPA registration means the disinfectant has been reviewed for the claims and uses appearing on its approved label. It does not mean the EPA endorses the CleanBoss brand, every CleanBoss product or every marketing statement made about the products.

Disinfectant performance depends on following the label, including:

  • Using the product on an approved surface;
  • Precleaning when the label requires it;
  • Applying enough product to wet the surface;
  • Keeping the surface wet for the required contact time;
  • Following food-contact surface instructions;
  • Providing ventilation when appropriate; and
  • Following storage and disposal directions.
Product-use warning: Do not use a household disinfectant on people or directly on food unless the product label specifically permits that use. Do not mix CleanBoss with bleach, ammonia or another cleaning product. Keep cleaning products away from children and pets and follow the complete package directions. For an urgent poisoning or exposure question in the United States, contact Poison Control at 1-800-222-1222.

Food-Contact Surfaces Versus Food

A food-contact surface is an object such as a countertop, cutting board or food-preparation surface. It is not the same as a fruit or vegetable.

CleanBoss states that its disinfectant can be used on food-contact surfaces without rinsing when the applicable label conditions are met. NSF information for a registered CleanBoss product explains that food and packaging must be removed or protected and that the previously cleaned surface must be adequately drained so little or no residue remains. A potable-water rinse is required when those conditions are not met.

Eat Cleaner is the CleanBoss product intended for fruits and vegetables. Its published directions require rinsing the produce after the two-minute treatment.

CleanBoss Shipping, Subscriptions and Returns

Shipping

CleanBoss states that orders normally leave its warehouse within approximately one to five business days and asks customers to allow an additional three to seven business days for standard shipping and delivery. These are estimates rather than guaranteed arrival dates.

If an order has not arrived, save the order confirmation, tracking number and promised delivery estimate. Determine whether CleanBoss or a third-party retailer processed the purchase before requesting a replacement or refund.

Subscriptions

The CleanBoss website advertises Subscribe & Save purchasing with the ability to pause, skip or cancel. Customers should check the cart and final order confirmation for recurring-delivery language before completing a purchase.

For a subscription complaint:

  • Take a screenshot of the order terms;
  • Record the next scheduled billing and shipment dates;
  • Cancel before the stated cutoff;
  • Save the cancellation confirmation;
  • Ask whether an already processed shipment can be stopped; and
  • Monitor the payment account for additional charges.

Returns and Refunds

CleanBoss’s general guarantee page currently describes a 90-day return period. Some individual product-page language may still refer to a 30-day refund period. Because these published descriptions are not completely consistent, customers should save the return policy displayed when they order and request written confirmation of the deadline that applies to their purchase.

Return requests can be started through the company’s official guarantee page. Questions can be sent to support@cleanboss.co.

How to File and Escalate a CleanBoss Complaint

  1. Identify the exact product. Record the product name, package size, scent or variety and lot information if available.
  2. Confirm the seller. Determine whether the purchase was made directly from CleanBoss, Amazon, Walmart, HSN or another retailer.
  3. Review the order type. Check whether the purchase was one-time, bundled or enrolled in Subscribe & Save.
  4. Document the concern. Photograph leaking bottles, damaged packaging, missing items or a defective spray trigger.
  5. Save the records. Keep the confirmation email, receipt, tracking information, product label and communications.
  6. Contact the correct company. For direct orders, email support@cleanboss.co. For marketplace orders, begin with the retailer when it controls fulfillment or refunds.
  7. State the requested resolution. Ask clearly for a replacement, missing component, cancellation, refund or explanation of a charge.
  8. Request written confirmation. Save confirmation of a subscription cancellation, return authorization or refund.
  9. Follow up with a concise timeline. Include the order date, delivery date, contacts made and promised actions without sending unnecessary payment information.
  10. Dispute unresolved billing appropriately. If an unauthorized or unresolved charge remains, contact the card issuer promptly and follow its billing-dispute requirements.

CleanBoss Ratings on Other Websites

CleanBoss’s own Eat Cleaner product page displayed a 4.9-out-of-5 rating based on more than 1,500 reviews as of August 31, 2026. These reviews appear on a seller-controlled product page and may reflect customers who purchased a particular bundle rather than every CleanBoss customer.

On the same date, the CleanBoss Better Business Bureau profile displayed an F rating, six complaints and five complaints that the BBB said had not received a business response. It also identified CleanBoss as not BBB accredited.

BBB ratings and complaint counts can change. The BBB also states that its profiles are intended to help consumers exercise their own judgment, that it does not verify every third-party statement and that complaint volume should be considered in relation to the company’s size and transaction volume.

The large difference between the seller-hosted product rating and BBB complaint information illustrates why shoppers should review multiple sources and focus on the details of each experience.

CleanBoss Compared With Other Cleaning Brands

Customers may compare CleanBoss with brands such as Branch Basics, Seventh Generation, Force of Nature, Method and traditional disinfectant manufacturers. These products should be compared by intended use rather than by marketing terms alone.

  • Disinfectant status: Determine whether the exact product is EPA registered and which organisms and surfaces appear on its label.
  • Active ingredient: Compare thymol, hypochlorous acid, hydrogen peroxide, citric acid, bleach or other active ingredients.
  • Contact time: Compare how long each disinfectant must remain visibly wet to support a particular claim.
  • Scent: Botanical products can still have a noticeable fragrance or ingredient odor.
  • Produce use: Do not assume that an all-purpose cleaner is intended for direct application to food.
  • Price per use: Compare bottle size, concentration, required amount, refill availability and subscription discount.
  • Retail availability: Products available locally may be easier to replace or return than online-only purchases.
  • Packaging: Consider refill options, disposable wipes, spray bottles and laundry-sheet packaging.

Terms such as “botanical,” “natural,” “plant based” and “eco-friendly” do not all have the same regulatory meaning. The ingredient disclosure, EPA registration and complete label provide more specific information.

How to Write a Helpful CleanBoss Review

A useful CleanBoss or Eat Cleaner review should include:

  • The exact product and package size;
  • Where and when it was purchased;
  • Whether the order was one-time or recurring;
  • How the product was used;
  • What result was expected;
  • What actually happened;
  • Whether there was a scent, residue or packaging concern;
  • Whether customer service was contacted;
  • The resolution requested; and
  • Whether the complaint was resolved.

Do not publish a full order number, home address, telephone number, email address, card number, tracking number or unredacted receipt. Describe firsthand events and distinguish personal opinions from verified product or regulatory information.

Related Cleaning and Household Reviews

Consumers can browse more home and household product reviews on Zero Stars.

Rate CleanBoss and Eat Cleaner From -5 to +5 Stars

Use the Zero Stars scale to evaluate your complete CleanBoss product, ordering, subscription or customer-service experience.

Positive Ratings

  • +5 Stars: Exceptional product and ordering experience that significantly exceeded expectations.
  • +3 to +4 Stars: Very good experience with effective products and only minor concerns.
  • +1 to +2 Stars: More positive than negative, but with limitations involving scent, value, delivery or packaging.

Neutral Rating

  • 0 Stars: Neutral, evenly mixed or no meaningful positive or negative result.

Negative Ratings

  • -1 to -2 Stars: Disappointing experience involving a limited product, shipping or service problem.
  • -3 to -4 Stars: Serious unresolved subscription, billing, delivery, refund or product-performance problem.
  • -5 Stars: The worst level on the scale, reserved for an exceptionally harmful, costly or unresolved experience.

Click here to submit your CleanBoss rating and review.

Frequently Asked Questions About CleanBoss

Is the product called Eat Clean or Eat Cleaner?

The official product name is Eat Cleaner. “Eat Clean” is an inaccurate variation that some consumers use when searching for the product.

What is the CleanBoss customer-service email?

CleanBoss directs customer-service questions to support@cleanboss.co.

What is the CleanBoss customer-service phone number?

The current CleanBoss website emphasizes email support and does not prominently display a telephone number. The Better Business Bureau currently lists 1-800-718-9664. An older number, 1-877-400-4926, appeared in previous CleanBoss advertisements.

Can CleanBoss disinfectant be sprayed on fruits and vegetables?

Do not assume that the household disinfectant can be applied directly to food. Eat Cleaner is the CleanBoss product intended for fruits and vegetables.

Do I rinse produce after using Eat Cleaner?

Yes. The current Eat Cleaner spray directions say to spray the produce, wait two minutes and rinse it before eating or drying and storing it.

What is the active ingredient in CleanBoss disinfectant?

CleanBoss identifies thymol, a botanical derivative associated with thyme oil, as the active ingredient in its Multi-Surface Disinfectant & Cleaner.

Is every CleanBoss cleaner an EPA-registered disinfectant?

No. Disinfectant claims apply to the exact registered product and label. General cleaners, glass cleaner, produce wash and laundry products should not be assumed to have the same EPA registration or germ claims.

Does CleanBoss offer subscriptions?

Yes. The website advertises Subscribe & Save options and states that customers can pause, skip or cancel. Check the final order confirmation to determine whether a purchase is recurring.

What is the CleanBoss return period?

The current general guarantee page describes a 90-day return period, while some individual product-page wording may refer to 30 days. Save the policy shown when ordering and ask CleanBoss which deadline applies to the specific purchase.

How long does CleanBoss shipping take?

CleanBoss states that an order normally leaves the warehouse within approximately one to five business days and asks customers to allow three to seven additional business days for standard shipping and delivery.

Share Your CleanBoss or Eat Cleaner Experience

Have you used CleanBoss Botanical Disinfectant, Eat Cleaner, laundry sheets or another CleanBoss product? Share the product purchased, ordering experience, results and whether customer service resolved any concern. Specific firsthand information can help other consumers evaluate the products and company.

Scroll down to leave your CleanBoss rating, complaint, compliment or review.

Conclusion

CleanBoss sells several distinct household-product lines, including an EPA-registered botanical disinfectant and the separate Eat Cleaner produce wash. Customers may value the products’ convenience, botanical positioning and range of uses, while complaints may involve scent, price, subscriptions, shipping, packaging, refunds or performance.

Consumers should select the product designed for the intended use, follow the complete label and review recurring-order terms before purchasing. If an order problem occurs, document the issue, identify the seller and contact CleanBoss at support@cleanboss.co.


Last updated: August 31, 2026.

Disclaimer: ZeroStars.org is an independent review platform and is not affiliated with, endorsed by or sponsored by CleanBoss, Inc. Information on this page is provided for general informational purposes and is not medical, toxicological or legal advice. Product formulas, registration numbers, prices, policies and contact information can change. Follow the current product label and verify important information through CleanBoss and applicable government resources.

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