Fubo Reviews & Complaints

Share your Fubo experience on ZeroStars with a rating from −5 to +5, including 0 for a neutral or mixed experience. Explain which plan you used, how you subscribed and whether support resolved the issue.

ZeroStars is an independent review website and is not affiliated with Fubo. Posting here does not contact customer support, cancel a subscription or request a refund.

Fubo is a streaming television service offering sports, news, entertainment and recording features. This page focuses on the U.S. service and customer experiences with billing, cancellations, channel access, streaming and support.

Before subscribing for a particular game or show, check the current lineup for your location and plan. A sports-focused package does not guarantee access to every team, event or broadcast. Identify the specific channel and program you expect to receive, including any required add-on.

When writing a review, include the plan name and whether you subscribed directly or through Roku. That information helps readers understand which billing and cancellation process applied.

Compare your charge with the complete signup total, not just the advertised base price. Check the billing interval, promotion, add-ons, taxes and fees. Keep the order confirmation and any offer that influenced your purchase.

Fubo’s regional sports fee guide explains that certain plans and locations carry an additional regional sports charge. New customers can see the fee during signup, and existing customers can find it in the subscription breakdown under Taxes, Fees, and Surcharges.

The guide says the fee cannot simply be removed from a plan that includes the applicable regional sports programming. Check available plan alternatives if you do not want that coverage.

If you question a bill, ask support to identify the amount attributable to each service or fee. State the adjustment you are requesting and keep the written response. A refund request should not be described as approved until you receive confirmation.

For a subscription purchased on Fubo’s website, its cancellation guide directs you to sign in, select a profile, open Settings and My Account, then choose Subscription and Cancel. If a retention offer appears, the subscription is not canceled yet; continue through the final cancellation confirmation.

Roku-billed subscriptions are managed through Roku. If you are unsure where you subscribed, Fubo says the subscription page identifies a Roku subscription when that arrangement applies.

Save the confirmation and termination date. Check the account status afterward rather than assuming that closing the browser or deleting the app completed the process. For a disputed later charge, provide the cancellation records privately to the billing provider.

Fubo’s cancellation policy distinguishes trial access from paid access. A trial purchased through Fubo’s website or sales team ends immediately when canceled. A Roku trial continues until its scheduled end.

Paid subscriptions continue through the current billing cycle after cancellation. Fubo says it does not refund prepaid or partial months of service. Most plans have no cancellation fee, but promotional offers with a commitment period may carry an early cancellation fee.

Read the specific offer before signing up, and save the renewal date and commitment terms. When reporting a trial-related charge, explain when you enrolled, when you canceled and what the confirmation showed. Keep the difference between stopping renewal and requesting a refund clear.

Fubo’s ZIP-code guidance explains that location helps determine local stations and regional sports programming. Its home ZIP-code instructions cover changes to that setting.

If the wrong local station appears, check your account location and the Home Network guidance before changing your package. Describe whether the issue began after moving, traveling or changing an internet connection.

Travel can also affect viewing. Fubo’s away-from-home guide says devices used for regional sports viewing away from home must log in from the home area periodically, with a 30-day check-in requirement described for that programming.

Include the general market and the error message when seeking help. Avoid publishing your exact address or precise location in a public review.

Check the regional sports availability guide for the networks relevant to your team. Fubo notes that a network may be available outside its usual region while certain live games remain blacked out.

Before purchasing for one event, confirm the broadcaster and whether the game is available in your area. Keep a screenshot of the offer or listing if it is important to your complaint.

A useful sports review identifies the teams, event date, channel and result. Explain whether you encountered a blackout notice, a missing channel or a technical failure after playback started.

Fubo’s Cloud DVR guide explains how to schedule recordings and manage them in My Stuff. Recordings remain for nine months unless deleted earlier, and each profile accesses the recordings scheduled under that profile.

If a recording seems missing, confirm that you are using the profile that scheduled it and check whether it has expired. Fubo maintains a separate missing-recordings guide.

For a DVR complaint, include the title, episode, channel and scheduled time. Explain whether the recording was absent, incomplete or unable to play. Note that recording and device restrictions may apply to particular programming.

Fubo’s buffering guidance notes that connection-speed drops can interrupt streaming, including when several devices share the connection.

Record your device model, error message and approximate time. Compare another channel and another device where possible to determine whether the issue affects one broadcast or the whole service.

When contacting support, explain what you tried and whether anything changed. For a live event, identify the event and time of failure so the agent can investigate the relevant stream.

Describe your own experience with channel access, billing clarity, sports coverage, DVR, cancellation or support. Positive, negative and mixed experiences are welcome. Explain what led to your rating and whether the issue was resolved.

Compare experiences with YouTube TV, Sling TV and Hulu, or browse the Media, Streaming & Entertainment category.

No. Use Fubo or the company that bills you. A review does not change your account.

Fubo says directly purchased trials end immediately, while Roku trials continue until their scheduled end.

Check add-ons, promotions, taxes and any regional sports fee in the subscription breakdown.

Check the profile that scheduled it and its age. Fubo says recordings expire after nine months.

Official sources checked September 30, 2026. Plans, fees and support instructions may change.