X-VESOLJE Reviews & Complaints

Stop using a recalled X-VESOLJE nursing pillow. The November 5, 2026 CPSC recall covers model NP001 sold by Kikea Store. The pillows can obstruct an infant’s breathing and violate mandatory nursing-pillow safety standards. The remedy is a full refund.

This guide focuses on identifying the recalled product and documenting the refund process. ZeroStars has not authenticated individual refund payments or established a pattern of customer-service failures.

CPSC identifies Shenzhen Yiyi Jiajia Trading Co., Ltd., doing business as Kikea Store. Its notice covers C-shaped pillows sold on Amazon from April 2025 through June 2026. Patterns include white leaves, multicolored feathers on dark brown, and multicolored puzzle pieces. There are no product labels or markings; compare your pillow with the official recall photos and your order record.

CPSC lists about 19,596 units and no reported incidents or injuries. Units recalled are not complaint counts.

1. Stop use and email zsally929@gmail.com, the Kikea contact listed by CPSC.
2. Confirm with the firm that your pillow is recalled before cutting it.
3. After confirmation, follow the notice’s instruction to cut the pillow in half, email a destruction photo, then dispose of it.

Keep the confirmation and a copy of the photo privately. Ask the recall contact to explain the payment method and expected processing time for your request. This guide does not promise a response time, and we have not tested the email channel or submitted a claim.

A sent email, an accepted claim and money received are different stages. Record when you contacted the seller, received identification instructions, supplied the requested evidence and saw a refund reach your account. If a promised date passes, follow up using the same correspondence so the earlier confirmation remains attached.

If you also contact Amazon about your order, explain that your question concerns this specific recall. Keep any marketplace response separate from Kikea’s recall instructions; an ordinary order-support response does not by itself confirm recall eligibility.

Use the review form below to select your own rating from -5 through +5, including neutral 0. A review helps readers understand your experience but does not submit a recall request.

Independent guide. Recall source checked November 9, 2026. ZeroStars is not affiliated with Kikea Store, X-VESOLJE, Amazon or CPSC.