Relaxium Sleep is a dietary supplement marketed to help adults fall asleep, remain asleep and wake feeling refreshed. Relaxium reviews and complaints include reports from customers who found the product helpful, as well as concerns involving limited results, side effects, trial-period charges, recurring shipments, cancellations and refund requirements.
- Determine whether you are making a standard purchase or accepting a risk-free trial offer.
- Write down the trial deadline and the amount that will be charged if you do not cancel.
- Check whether the order enrolls you in recurring shipments.
- Save the checkout terms, confirmation email and advertised guarantee.
- Review all active ingredients and amounts, including 5 mg of melatonin.
- Ask a healthcare professional about medication interactions and persistent sleep problems.
Relaxium Reviews and Complaints
Relaxium is distributed by American Behavioral Research Institute, LLC. The company markets its Relaxium Sleep formula as a drug-free and non-habit-forming sleep aid developed by a clinical neurologist.
The company claims that the formula can help regulate the sleep cycle, relax the body and calm the mind. These are company marketing claims and should be distinguished from guaranteed results. Individual responses to sleep supplements can differ substantially.
At the time of this update, ZeroStars displayed a neutral rating based on no submitted reviews. Other independent platforms contain a much larger volume of customer feedback.
Common Relaxium Complaints
The BBB complaint page for Relaxium reported 138 complaints during the preceding three years, including 33 closed within the previous 12 months when checked.
The BBB classified those complaints as:
- 53 product complaints.
- 33 billing complaints.
- 19 service or repair complaints.
- 16 delivery complaints.
- 13 sales and advertising complaints.
- Two customer-service complaints.
- Two order complaints.
Recurring issues described in reviews and complaints include:
- Charges after a trial: Some customers say they did not understand that a larger product charge would follow the initial shipping or trial payment.
- Recurring shipments: Customers report receiving or being billed for additional bottles after the initial order.
- Limited effectiveness: Some reviewers say Relaxium did not help them fall asleep or remain asleep.
- Return requirements: Complaints include frustration over obtaining authorization, returning unopened bottles and paying return postage.
- Cancellation concerns: Some customers describe difficulties canceling before the next charge or shipment.
- Side effects: Individual complaints describe digestive problems, headaches, grogginess and other unwanted reactions.
These are customer allegations and individual experiences. The number of complaints should be considered alongside the company’s transaction volume and responses.
Relaxium BBB Rating
The Relaxium BBB business profile currently provides the following information:
- BBB rating: A+
- Accreditation: Relaxium is not BBB accredited.
- Business started: September 2, 2009.
- Alternate business name: American Behavioral Research Institute, LLC.
- Business address: 2255 Glades Road, Suite 324A, Boca Raton, FL 33431.
A BBB rating evaluates factors related to the business and its complaint responses. It is not a rating of Relaxium’s medical effectiveness or product safety.
Relaxium Ingredients
According to the company’s current Relaxium ingredients page, the formula contains:
- L-Tryptophan: 500 mg
- Valerest proprietary ingredient: 228.9 mg
- Ashwagandha extract: 125 mg
- Magnesium citrate, glycinate and oxide: 100 mg
- GABA: 100 mg
- Chamomile extract: 75 mg
- Passionflower extract: 75 mg
- Melatonin: 5 mg
Customers should compare this information with the Supplement Facts panel on the bottle they receive because formulations can change.
Evidence involving an individual ingredient does not automatically prove that the complete Relaxium formula will produce the same outcome. The company describes research involving its ingredients and proprietary Valerest component, but consumers should look for complete study details, independent replication, conflicts of interest and research involving the finished product.
Does Relaxium Work?
Customer experiences are mixed. Some purchasers report falling asleep more easily or sleeping for longer periods, while others report no meaningful improvement.
Amazon’s Relaxium listing displayed a rating of approximately 3.7 out of 5 based on more than 28,000 ratings when checked. That reflects a large range of individual experiences, not proof that the supplement will work for a particular person or sleep condition.
Sleep difficulties can have many causes, including stress, medication, sleep apnea, restless legs syndrome, pain, depression, anxiety, alcohol, caffeine and irregular sleep schedules. A supplement may not address the underlying cause.
Possible Relaxium Side Effects
Relaxium’s ingredients can affect people differently. Possible concerns include:
- Morning drowsiness or grogginess.
- Headache or dizziness.
- Digestive discomfort, nausea or diarrhea.
- Vivid dreams.
- Allergic reactions.
- Interactions with medicines or other sedating supplements.
Melatonin may affect alertness, and the formula contains several ingredients intended to promote relaxation or sleep. Customers should ask a healthcare professional before use if they take prescription medication, are pregnant or breastfeeding, have an existing medical condition or are preparing for surgery.
Stop using the product and obtain appropriate medical advice if you experience a concerning reaction. Serious symptoms such as difficulty breathing, fainting or a severe allergic reaction require urgent care.
Is Relaxium Non-Habit-Forming?
Relaxium markets the product as drug-free and non-habit-forming. It does not contain a prescription sedative. However, that description should not be interpreted as meaning that the product is risk-free, appropriate for everyone or unable to cause side effects.
Consumers who regularly depend on any sleep aid or experience continuing insomnia should discuss the issue with a healthcare professional rather than increasing the serving or combining multiple sleep products.
How the Relaxium Risk-Free Trial Works
Some Relaxium offers involve a trial arrangement rather than a simple free bottle. According to responses published on BBB complaint pages, Relaxium has described certain offers as including:
- An initial shipping or trial charge.
- A 17-day period in which to cancel.
- A subsequent charge of $59.95 per bottle if the order is not canceled within the stated period.
- Enrollment in recurring shipments under the offer terms.
Terms can vary by offer, advertisement and order date. Verify the terms displayed at your checkout rather than relying on the details of another customer’s purchase.
The trial period may begin on the order date rather than the delivery date. Write down the applicable deadline immediately and do not wait until the final day to cancel.
How to Cancel Relaxium
To cancel a Relaxium trial or recurring order:
- Call Relaxium Customer Success at 1-888-353-1205.
- Alternatively, use the company’s RelaxiumHelp.com account portal.
- Provide the customer name, address, telephone number, email and order number.
- Request cancellation of both the current order and all future shipments.
- Ask for a cancellation confirmation number or written email confirmation.
- Save the date, time and name of the representative.
- Monitor the payment account for additional charges.
Canceling future shipments may not automatically create a refund for merchandise that has already shipped. Ask the representative to explain both issues separately.
Relaxium Return and Refund Policy
The current Relaxium return policy advertises a 90-day satisfaction guarantee, but it includes several important conditions:
- An RMA number is required before returning the product.
- Returns without an RMA number are not accepted.
- Only the most recently ordered or shipped package is eligible.
- The customer may keep one opened bottle.
- All other unopened bottles from the eligible shipment must be returned for a full refund.
- Keeping additional bottles may reduce the refund.
- The customer is responsible for return shipping.
- The return should be insured and tracked.
- Refund processing may take additional business days after the return is received.
The company lists this return address:
Relaxium Return
820 Atlantic Avenue
North Kansas City, MO 64116
Do not send a return without first obtaining the required RMA number.
How to Contact Relaxium Customer Service
- Customer Success and returns: 1-888-353-1205
- New orders: 1-800-709-4541
- Online account help: RelaxiumHelp.com
- Email: support@relaxium.com
- Official website: Relaxium.com
- Business address: 2255 Glades Road, Suite 324A, Boca Raton, FL 33431
Customer Success hours published by Relaxium are:
- Monday–Friday: 8:00 a.m.–8:00 p.m. Eastern
- Saturday: 10:00 a.m.–7:00 p.m. Eastern
- Sunday: 1:00 p.m.–4:00 p.m. Eastern
How to File a Relaxium Complaint
If an issue remains unresolved:
- Contact Relaxium and clearly request a cancellation, refund or replacement.
- Keep the confirmation email, RMA number, postal tracking and delivery confirmation.
- Submit a complaint through the Relaxium BBB profile.
- Report misleading recurring-payment or trial practices to the Federal Trade Commission.
- Contact the card issuer promptly regarding an unauthorized charge or unresolved billing error.
- Report a serious adverse reaction through the FDA MedWatch program.
Comparing Relaxium With Other Sleep Aids
The previous article made unsupported claims that named competitors were more consistent or offered equivalent results. Those statements have been removed.
When comparing sleep products, consider:
- The active ingredients and amount of each ingredient.
- The amount of melatonin per serving.
- Potential medicine interactions.
- Whether the product uses a proprietary ingredient or blend.
- Independent testing and research involving the complete formula.
- The total monthly cost.
- Trial, subscription, cancellation and refund terms.
Other supplement listings on ZeroStars include Cognilux, Provitalize, Sugar Defender and Java Burn.
Share Your Relaxium Experience
Have you purchased or used Relaxium? Share whether you ordered through a standard purchase, television offer or risk-free trial. You can also describe the amount charged, delivery experience, cancellation, refund handling, effectiveness and side effects.
Do not publish order numbers, payment information, medical records or other sensitive personal details.
Rate Relaxium
Use the ZeroStars rating scale to evaluate Relaxium:
- 🔴 -5 Stars: Highly dissatisfied
- 🟠 0 Stars: Neutral or no significant impact
- 🟢 +5 Stars: Highly satisfied
Scroll down to leave a Relaxium review or complaint.
Conclusion
Relaxium is an established sleep-supplement brand with a published formula and accessible customer-service channels. Some customers report improved sleep, while others report no benefit, side effects or dissatisfaction with the price.
The most significant consumer concern is the trial and recurring-order structure associated with certain offers. Customers should understand the cancellation deadline, later product charge and recurring-shipment terms before ordering. Anyone requesting a refund should obtain an RMA number, return the required unopened bottles with tracking and retain all documentation.
Updated August 28, 2026. Ingredients, prices, trial offers and refund terms can change. Confirm the terms applying to your individual order.