Legxercise Reviews & Complaints

Legxercise is a motorized seated leg-movement device sold by IntelliBrands LLC. The machine moves a user’s feet backward and forward while seated, creating repeated movement and flexion at the knee and ankle joints.

Customer experiences vary. Positive reviewers often mention convenient operation, gentle movement and the ability to use the device while watching television or completing other seated activities. Complaints commonly involve slow or limited movement, unmet health expectations, product problems, customer-service difficulties, return shipping and delayed refunds.

Legxercise uses an electric motor to move the feet backward and forward along a track while the user remains seated. This motion causes repeated flexion at the ankle and knee.

The Legxercise PRO product page currently advertises:

• Automatic backward-and-forward foot movement
• Movement at the ankle and knee joints
• A faster motor than the original model
• A larger movement range than the original model
• Remote control
• A movement counter
• Seated operation without active pedaling

Legxercise Models

• Original Legxercise: The company’s basic automatic seated leg mover.
• Legxercise MAX: An alternative motorized model offered through the official store.
• Legxercise PRO: A model advertised with increased movement, a faster motor, remote control and a movement counter.
• Ellipse: A seated elliptical-style device that provides motor-assisted movement.

Models, prices, packages and accessories may change. Compare the movement pattern, speed settings, dimensions, controls, warranty and return terms before ordering.

In December 2023, the National Advertising Division of BBB National Programs reviewed health-related advertising claims made for Legxercise products.

The review found that IntelliBrands supported the factual claim that Legxercise creates movement and flexes the knee and ankle joints. However, it found the submitted evidence insufficient to support multiple broader health-benefit claims.

The National Advertising Division recommended discontinuing claims involving:

• Improved circulation or blood flow
• Reduced leg, ankle or foot swelling
• Relief from pain, discomfort or aches
• Relief from cramps, tingling or numbness
• Relief from restlessness
• Stronger weakened legs
• Improved mobility or walking
• Clinically meaningful exercise
• Movement equivalent to walking a stated number of steps
• Benefits equivalent to working with a physical therapist

The advertiser stated that it agreed to comply with the recommendations. Consumers can review the complete National Advertising Division decision concerning Legxercise.

The Better Business Bureau profile is listed under IntelliBrands LLC, with LegXercise identified as an alternate business name. As of August 31, 2026, the profile displays a C- rating, is not BBB accredited and reports 74 complaints filed against IntelliBrands during the previous three years.

The complaint total applies to IntelliBrands and may include products other than Legxercise. However, the BBB’s published pattern-of-complaints alert specifically identifies Legxercise complaints involving:

• Difficulty contacting the company to arrange returns
• Problems completing exchanges
• Delays receiving refunds

The BBB states that it contacted IntelliBrands about the pattern. The company responded that rapid sales growth had overwhelmed its customer-service department and that it was adding staff. The BBB later reported that the complaint pattern continued during its subsequent review.

Consumers can review current information on the IntelliBrands and Legxercise BBB profile.

Purchases made directly from IntelliBrands through its Legxercise websites or telephone ordering centers currently include a 60-day return period beginning when the product is received.

The policy states that qualifying returns receive a refund of the purchase price. Original processing and handling charges, return-processing fees and return-shipping expenses may not be refunded.

How to Return Legxercise

1. Confirm that the product was purchased directly from IntelliBrands and remains within the 60-day period.
2. Contact support at 1-888-857-6567 or support@intellibrands.tv if you need assistance.
3. Pack the product securely with its original components and accessories.
4. Include a note with your order number, name, address, email address, reason for returning and whether you want a refund or replacement.
5. Write the order number near your name on the shipping label.
6. Use a trackable shipping service such as UPS Ground, FedEx Ground or USPS Priority Mail.
7. Email the tracking number to support@intellibrands.tv.
8. Keep the receipt and delivery confirmation until the refund is complete.

The current published return address is:

IntelliBrands LLC
9990 NW 14th Street, Unit 109
Doral, Florida 33172

Legxercise’s published policy states that ordinary returns do not require additional paperwork, an invoice or preauthorization. Nevertheless, contacting support and confirming the current address before shipping provides a written record and may prevent routing problems.

Purchases From Another Retailer

The 60-day direct-purchase policy may not apply to products purchased from Amazon, Walmart or another seller. The retailer’s policy at the time of purchase generally controls the return. Save a copy of that policy and the original receipt.

Legxercise currently advertises a one-year standard warranty. Products experiencing a qualifying problem during the warranty period may be returned for replacement.

Customers should keep:

• The original receipt or order confirmation
• The model name and identifying information
• Photographs or video showing the problem
• Copies of emails and support messages
• Return tracking and delivery confirmation

Some product packages include an optional extended warranty. Confirm whether an extended warranty was actually included in your order rather than assuming every purchase has three years of coverage.

Refund Versus Warranty Replacement

The 60-day return period and one-year warranty serve different purposes. A customer within the return period may request a qualifying refund. After that period, an eligible defective product may qualify for repair or replacement rather than a refund.

• Read the instructions for the exact model before use.
• Place the device on a stable, level and nonslip surface.
• Use a secure chair at the recommended height and distance.
• Keep feet properly positioned on the moving platforms.
• Keep loose clothing, cords and other objects away from moving parts.
• Begin with a short session to evaluate comfort and positioning.
• Stop using the device if movement causes pain, dizziness, numbness or other concerning symptoms.
• Do not stand on a model intended only for seated use.

Consult a qualified healthcare professional before using the device if you have recent surgery, an injury, unexplained leg swelling or pain, significant mobility limitations, a circulation disorder or another condition that may affect safe movement.

Legxercise differs from several common under-desk products:

• Motorized leg mover: Legxercise moves the user’s feet automatically and requires little active effort.
• Manual pedal exerciser: The user actively pedals and controls the effort.
• Under-desk elliptical: Most models require active movement and may provide adjustable resistance.
• Resistance equipment: Designed to make muscles work against resistance rather than moving the legs passively.
• Physical therapy equipment: Used as part of a professionally directed program for a particular medical or rehabilitation need.

The best choice depends on whether the goal is gentle passive movement, active exercise, strength training or medically supervised rehabilitation.

A helpful Legxercise review may include:

• The exact model purchased
• Where and when it was purchased
• The approximate price
• Whether the movement and speed matched the advertising
• Ease of setup and operation
• Noise and stability during use
• How long the product functioned properly
• Customer-service response time
• Return-shipping cost
• Refund or warranty outcome

Use the Zero Stars rating scale to evaluate your experience:

Click here to submit your Legxercise rating and review.

• More Health Product and Medical Device Reviews

Legxercise provides automatic seated movement at the knee and ankle and may appeal to people seeking gentle motion without active pedaling. Some customers appreciate its convenience and ease of use, while others find the movement too slow or limited for their expectations.

Consumers should distinguish the device’s demonstrated mechanical movement from broader health claims that were not substantiated during an independent advertising review. Before purchasing, compare models, understand the 60-day return terms, keep proof of shipment and do not treat the device as a replacement for walking, strength training, physical therapy or medical care.

Join the conversation below. Read Legxercise reviews, ask questions and share your experience with the Zero Stars community.

Updated August 31, 2026.

Disclaimer: ZeroStars.org is an independent review platform and is not affiliated with, endorsed by or sponsored by Legxercise or IntelliBrands LLC. Reviews reflect the experiences and opinions of individual contributors. Product models, prices, policies and contact information may change. This page provides general consumer information and is not medical advice. Consult a qualified healthcare professional regarding circulation problems, pain, swelling, mobility limitations or appropriate exercise.

Legxercise is a motorized device that moves the user’s feet backward and forward while seated, repeatedly flexing the knee and ankle joints.

Legxercise advertising has associated the device with circulation benefits, and some customers report personal improvements. However, the National Advertising Division found the evidence submitted by IntelliBrands insufficient to substantiate circulation and blood-flow claims. Individual testimonials do not establish a medical benefit.

Some users report feeling more comfortable after use, but the National Advertising Division recommended discontinuing advertising claims involving reduced swelling, pain, cramps, tingling and similar health benefits because the evidence was insufficient.

No evidence reviewed by the National Advertising Division established that Legxercise movement is equivalent to walking or to a stated number of walking steps.

Legxercise creates passive or motor-assisted movement. Consumers should not assume that this produces the same strength benefits as active resistance exercise. Ask a healthcare professional about appropriate strength training.

No. The National Advertising Division recommended that advertising stop conveying that Legxercise provides benefits equivalent to working with a physical therapist.

Legxercise lists 1-888-857-6567 for support. The number 1-888-484-2373 is identified as an ordering line rather than a customer-support line.

Qualifying direct purchases currently have a 60-day return period beginning on the date the product is received. Purchases from other retailers may have different terms.

The current return policy states that the customer is generally responsible for return-shipping expenses. Original processing, handling and certain return-related fees may not be refunded.

Legxercise advises customers to allow approximately two to four weeks for return shipping, receipt, processing and bank posting.

The standard warranty is currently one year. Optional extended-warranty packages may be available with certain purchases.

An order can be canceled if the shipping process has not started. Once an order has entered shipping, the customer may need to receive and return it under the applicable return policy.