Andreas Oriano Reviews & Complaints

Andreas Oriano reviews and complaints cover dress quality, sizing, returns and refunds for the online store at andreasoriano.com. This guide separates published policies from third-party customer accounts. Share your own positive, neutral or negative experience using ZeroStars’ −5 to +5 rating scale.

Before ordering, confirm where a return would go. Some reviewers describe sending dresses to China, while the published return policy supplies an address after approval and does not name a return country. Ask for the destination and likely shipping cost in writing.

Four individually named accounts on the Andreas Oriano Trustpilot profile illustrate the issues reported in September 2026. The dates below are the reviewers’ stated experience dates, not necessarily their publication dates.

Some accounts use “zero stars” wording. These are self-reported experiences, not independently verified purchases or findings about all orders. ZeroStars has not bought or tested these dresses. Third-party accounts are editorial source material; they do not contribute to the ZeroStars rating above.

The company’s return and refund policy, checked October 3, 2026, states:

A long return window and a low-cost return are different things. Before deciding to keep or return a dress, compare the purchase amount with an actual tracked shipping quote to the address supplied for your order.

If a dress differs from what you ordered, make the comparison specific. Photograph the size label, fabric, lining, stitching, zipper and any damage. Save the product listing and order confirmation so you can show the requested size, color and advertised features.

The official FAQs say to email promptly about damaged or incorrect items, including the order number and a photo. The company says it will assess an appropriate resolution. Ask support to distinguish an incorrect item from a change-of-mind return and confirm who would pay shipping in your case.

If offered a replacement or partial refund, get the amount, conditions and effect on your original request in writing. Preserve the conversation and avoid sending a parcel to an address found in someone else’s review.

The shipping policy estimates 7–11 business days from order to delivery, including processing. This is the company’s estimate, not a guarantee that a dress will arrive before a wedding, prom or other event.

There is also a destination discrepancy: the shipping policy lists the United States and Australia, while the FAQs and terms say United States only. If ordering outside the United States, confirm eligibility and delivery details before paying.

For other retailers selling dresses and clothing, see Nordstrom reviews and Macy’s reviews. Their policies and customer experiences belong to those separate businesses; these links are not endorsements.

Sources checked October 3, 2026. Official sources: store website, contact page, return and refund policy, shipping policy, FAQs and terms of service. Third-party source: Trustpilot customer accounts.

Company policies are attributed to the store; review reports are attributed to their authors. We have not verified the store’s legal operator, the reported orders or the reported return destination. Policies and review pages can change. The customer reviews and rating displayed above are submitted separately by ZeroStars users.

Several reviewers report being given a China return address. The public policy does not confirm the country. Obtain the address for your own approved return directly from support.

The published policy makes customers responsible for return shipping. Ask for an item-specific answer if the store sent a damaged or incorrect item, and retain the written response.

The terms allow cancellation only before the order is forwarded for warehouse packing. Email immediately and request confirmation. An order that has not shipped may already be in packing.

Describe the dress, the size ordered and received, the approximate purchase date, what support said and the final outcome. Explain what worked well or what went wrong. Redact order numbers, payment details, email addresses and shipping addresses from public text and photos.

Yes. Positive, neutral and negative first-hand experiences are welcome. Rate your own experience from −5 to +5. A rating of 0 is valid and neutral; “Not yet rated” means no ratings have been published.