World of Watches was an online retailer known for selling discounted brand-name watches, including luxury, designer and everyday timepieces. Customer experiences included both successful purchases and complaints involving delayed orders, watch condition, customer service, warranties, returns and refunds.
WorldOfWatches.com no longer displays its former standalone store. As of August 31, 2026, the domain redirects visitors to Jomashop. This article preserves reviews and complaint information for customers who previously purchased from World of Watches while explaining the retailer’s current online status.
- Business: Former standalone online watch retailer
- Products: Brand-name, designer and luxury watches
- Former location: Brooklyn, New York
- Current website status: WorldOfWatches.com redirects to Jomashop
- Common positive feedback: Discounted prices, product selection and successful deliveries
- Common complaints: Shipping delays, watch condition, customer-service availability, returns, refunds and warranty questions
- Zero Stars rating: 0 stars based on 0 submitted reviews as of August 31, 2026
Is World of Watches Still in Business?
World of Watches does not currently appear to operate its former independent online storefront. Visiting WorldOfWatches.com redirects shoppers to Jomashop.
The redirect means consumers can no longer review World of Watches’ former product listings, shipping information, return policy or warranty terms directly on its original website. Customers with an older purchase should rely on the policies, warranty documents and contact information provided with their original order.
World of Watches Contact Information
- Former website: WorldOfWatches.com — currently redirects to Jomashop
- Former customer-service number: 1-866-655-5558 — not verified as currently active
- Former email appearing on public review profiles: desk@worldofwatches.com — current monitoring is not confirmed
- Previously reported location: Brooklyn, New York
- BBB profile: WorldOfWatches.com complaints
Public profiles contain different historical Brooklyn addresses. Customers should not mail a watch, return or sensitive document to an address found online unless the recipient has confirmed the address in writing.
What Did World of Watches Sell?
World of Watches offered a broad selection of men’s and women’s watches at discounted prices. Its inventory included fashion watches, everyday watches and higher-priced timepieces from well-known brands.
The retailer appealed to shoppers seeking:
- Discounts compared with suggested retail prices
- A large online selection
- Previous-year or discontinued models
- Luxury and designer brands at different price points
- Online ordering without visiting an authorized dealer
Manufacturer Warranty Versus Retailer Warranty
One recurring source of confusion in discounted watch sales is whether a purchase includes the manufacturer’s warranty or a separate warranty supplied by the retailer or another company.
Before purchasing from any discount watch retailer, verify:
- Whether the seller is an authorized dealer for that specific brand
- Whether the manufacturer will honor the warranty
- Who performs warranty repairs
- Who pays for shipping and insurance
- Whether batteries, water resistance, bands or cosmetic damage are excluded
- How long warranty service may take
Positive World of Watches Reviews
- Discounted prices: Some customers reported finding watches below traditional retail prices.
- Large selection: Positive reviews mentioned the variety of brands, styles and price ranges previously available.
- Successful deliveries: Some shoppers reported receiving the correct watch promptly and in the expected condition.
- Authentic-looking products: Positive reviewers sometimes described their watches as matching the listing and included documentation.
- Protective packaging: Some customers were satisfied with the packaging and presentation of their orders.
Mixed and Neutral World of Watches Reviews
- Good price but slower delivery: Some shoppers liked the purchase price but experienced delays or limited order updates.
- Product accepted with minor concerns: Customers occasionally kept a watch despite packaging, sizing or documentation concerns.
- Warranty uncertainty: Some buyers were satisfied with the watch but remained unsure who would handle future repairs.
World of Watches Complaints
- Customer-service difficulties: Some reviewers reported unanswered calls, delayed email responses or difficulty obtaining a resolution.
- Delayed or missing orders: Complaints included late shipments, tracking delays and products that were unavailable after an order was placed.
- Watch condition: Some customers reported receiving watches that appeared worn, scratched, defective or different from what they expected.
- Missing documentation: Complaints sometimes involved missing warranty cards, incorrect manuals or incomplete packaging.
- Return disputes: Some customers said returns were rejected because the retailer determined the watch was not in its original condition.
- Return-shipping expenses: Certain reviewers objected to paying return shipping before a product could be inspected.
- Refund delays: Some customers described repeated follow-ups while waiting for a refund or reimbursement.
- Warranty service: Complaints included uncertainty about who provided the warranty and how repairs would be completed.
World of Watches Return and Refund Complaints
Historical complaint responses indicate that World of Watches generally required customers to initiate returns within the stated return period and send merchandise back for inspection. Returned watches were expected to remain in their original condition with packaging, accessories and security tags intact.
Because the original store is no longer accessible, its former return terms cannot be confirmed as a current policy. Customers with older transactions should consult the documents supplied with their purchase.
Protect Yourself When Returning a Watch
- Request return authorization and instructions in writing.
- Photograph the watch, serial number, packaging, accessories and security tags.
- Save screenshots of the original product description and advertised condition.
- Use insured, trackable shipping appropriate for the watch’s value.
- Keep the shipping receipt and delivery confirmation.
- Do not remove protective material or resize the bracelet if you may return the watch.
- Keep copies of every email and refund promise.
What to Do About an Unresolved World of Watches Order
If you still have a problem involving an older World of Watches purchase, assemble a complete record of the transaction:
- Order confirmation and invoice
- Product description and advertised condition
- Payment statement
- Shipping and tracking records
- Photographs or videos of the watch upon arrival
- Serial and model numbers
- Warranty card and repair documents
- Return authorization and delivery confirmation
- Emails and notes from telephone conversations
Send a concise written request explaining the problem, the date of purchase and the resolution requested. Customers may also review the dispute procedures offered by their credit-card company, payment service or applicable consumer-protection agency. Filing deadlines may apply.
Consumers can review or submit complaints through the Better Business Bureau profile for WorldOfWatches.com.
World of Watches Reviews on Other Websites
Third-party ratings and complaint totals change over time. Read the details of recent and historical reports instead of relying only on an average score. Consider whether the company responded and whether the customer confirmed that the issue was resolved.
World of Watches and Jomashop
WorldOfWatches.com currently sends visitors to Jomashop, another online retailer of watches and luxury products. Customers should distinguish between:
- A historical World of Watches purchase
- A new order placed directly on Jomashop
- A warranty issued by a watch manufacturer
- A retailer-provided or third-party warranty
Policies displayed on Jomashop should be reviewed before placing a new Jomashop order. They should not automatically be treated as the terms governing a previous World of Watches transaction.
How to Compare Online Watch Retailers
- Authorized-dealer status for the selected brand
- Manufacturer versus retailer warranty
- New, pre-owned, display or open-box condition
- Return period and inspection requirements
- Restocking and return-shipping fees
- Shipping insurance and signature requirements
- Availability of telephone and email support
- Refund-processing time
- Repair location and warranty exclusions
- Payment-dispute protections
Share Your World of Watches Experience
A helpful World of Watches review may include:
- The watch brand and model
- The approximate purchase date
- Whether the item was listed as new or pre-owned
- The condition and packaging upon arrival
- Whether warranty documentation was included
- How long delivery took
- How customer service responded
- The outcome of any return, refund or repair request
Rate World of Watches
Use the Zero Stars rating scale to evaluate your experience:
Click here to submit your World of Watches rating and review.
World of Watches Frequently Asked Questions
Is World of Watches still operating?
WorldOfWatches.com no longer displays its former standalone watch store. As of August 31, 2026, the domain redirects visitors to Jomashop.
Did Jomashop replace World of Watches?
The World of Watches domain currently redirects to Jomashop. However, the redirect by itself does not explain the legal or operational relationship between the companies or confirm responsibility for every older World of Watches transaction.
What is the World of Watches phone number?
The former customer-service number was 1-866-655-5558, but it is not verified as an active World of Watches support line. Historical company responses indicated that telephone support was no longer in use and that email was the primary contact method at that time.
Can I still return a World of Watches order?
Return eligibility depends on the terms provided with the original purchase and how long ago the transaction occurred. Obtain written instructions before mailing a watch to any address.
Did World of Watches sell authentic watches?
Many reviewers reported receiving watches they considered authentic and as described. Other customers raised concerns about condition, documentation or warranties. Authentication of a particular watch requires an inspection of that item and its identifying information.
Did World of Watches include a manufacturer’s warranty?
Warranty coverage could vary by brand and product. A discounted watch may include a retailer or third-party warranty instead of the manufacturer’s warranty. Review the paperwork supplied with the purchase.
What should I do if my watch arrived damaged or defective?
PhotPhotograph the watch and packaging immediately, preserve all tags and protective material, and submit a written report before resizing, wearing or repairing it. Keep all correspondence and obtain return authorization before shipping.
How can I dispute an unresolved purchase?
Send the seller a documented written request and review the dispute procedure offered by the payment method used for the transaction. Consumers may also submit a report to the appropriate consumer-protection agency or the company’s BBB profile. Time limits may apply.
Related Shopping Reviews
Conclusion
World of Watches was known for a large selection of discounted watches, and some customers reported receiving good values and satisfactory service. Other reviewers described problems involving delivery, product condition, warranty documentation, returns, refunds and customer-service availability.
Because WorldOfWatches.com now redirects to Jomashop, customers should not rely on outdated World of Watches policies or contact information. Anyone with an older unresolved purchase should preserve the original order records, confirm instructions in writing and carefully document any return or warranty request.
Comments and Discussions
Join the conversation below. Read World of Watches reviews, ask questions and share your experience with the Zero Stars community.
Updated August 31, 2026.
Disclaimer: ZeroStars.org is an independent review platform and is not affiliated with, endorsed by or sponsored by World of Watches or Jomashop. Reviews reflect the experiences and opinions of individual contributors. Website status, contact information and company relationships may change. Consumers should verify current information directly with the appropriate business. Nothing on this page constitutes legal or financial advice.