LifeWave sells non-transdermal wellness patches, including its popular X39 patches. The company says its patches capture infrared energy emitted by the body and reflect it onto specific points on the skin. LifeWave markets X39 for general wellness, vitality, and an active lifestyle, but customer experiences vary considerably.
- Understand that X39 is marketed as a general-wellness product rather than a replacement for medical treatment.
- Check the complete price, shipping charge, and whether the order includes a monthly subscription.
- Purchase through LifeWave or an authorized Brand Partner instead of an unauthorized marketplace seller.
- Save the order confirmation and review the refund deadline immediately.
- Consult a qualified healthcare professional if you have a medical condition, use prescription medication, are pregnant, or experience an unexpected reaction.
What Are LifeWave X39 Patches?
LifeWave describes X39 as a non-transdermal phototherapy patch. According to the company, the patches do not deliver a drug or substance through the skin. Instead, they are designed to reflect infrared energy produced by the body back onto the skin.
LifeWave promotes X39 as supporting general wellness and an active lifestyle. Marketing references to activating stem cells should be treated cautiously. The patches do not contain or transplant stem cells, and they should not be considered an FDA-approved stem-cell treatment.
LifeWave X39 Reviews and Ratings
Positive Feedback (+1 to +5 Stars)
- Reported Energy Improvements: Some customers say they feel more energetic or active while wearing the patches.
- Non-Transdermal Design: Users who do not want to swallow another supplement may appreciate that the patches are not designed to deliver medication through the skin.
- Simple Application: Customers generally find the patches easy to apply and incorporate into a daily wellness routine.
- Reported Sleep or Comfort Benefits: Some reviewers attribute improved sleep, comfort, or overall well-being to consistent use.
These experiences are personal reports. They do not establish that X39 will produce the same results for every user or that it can treat a medical condition.
Negative Feedback (-1 to -5 Stars)
- No Noticeable Results: Some customers report using X39 consistently without experiencing meaningful changes in energy, sleep, pain, or well-being.
- High Ongoing Cost: Since patches are used regularly, the expense can accumulate quickly, particularly for customers using more than one LifeWave product.
- Skin Irritation: Adhesive patches may cause redness, itching, or irritation in sensitive users.
- Skepticism About Marketing Claims: Some shoppers believe the claims extend beyond what the available clinical evidence adequately demonstrates.
Is LifeWave X39 Scientifically Proven?
LifeWave publishes studies and supporting material about its patch technology, and several small or preliminary studies involving LifeWave products can be found in scientific databases. However, the available research does not provide the same level of evidence as large, independently replicated clinical trials demonstrating that X39 treats pain, disease, injuries, or other medical conditions.
Some published material consists of pilot studies, small participant groups, laboratory measurements, or individual case reports. These forms of research can generate hypotheses, but they cannot by themselves confirm broad treatment claims.
LifeWave’s own X39 product page says its products are for general wellness and are intended to maintain or encourage a general state of health or healthy activity.
Common LifeWave Complaints
- Effectiveness Varies: Some users report significant subjective benefits, while others experience little or no change.
- Monthly Subscription Orders: Preferred pricing may involve automatic monthly orders, so buyers should confirm whether recurring billing is selected.
- Refund Confusion: The initial-order guarantee differs from the policy covering subsequent orders and orders placed by Brand Partners.
- Distributor Claims: Customers may encounter independent Brand Partners making claims that go beyond the general-wellness language on LifeWave’s official website.
- Customer-Service Delays: Some reviewers describe difficulty resolving billing, return, or subscription concerns promptly.
- Unauthorized Sellers: Products purchased through unauthorized marketplaces may create questions about authenticity, storage conditions, and refund eligibility.
LifeWave Subscription Cancellation
LifeWave calls recurring deliveries Monthly Subscription Orders. According to its customer-support information, customers can stop a monthly order by signing in to their account, opening the Monthly Subscription Orders section, and selecting the option to stop the order. LifeWave says a cancellation email should then be issued.
Customers should save that confirmation and monitor their payment method for any additional charge. Anyone unable to cancel online can contact LifeWave customer service at 1-866-202-0065 or customerservice@lifewave.com.
LifeWave Return and Refund Policy
LifeWave’s current policy distinguishes between customer types and order types:
- First Retail or Preferred Customer Order: LifeWave advertises a 90-day money-back guarantee. The refund request must be made within 90 days of the shipping date, and original shipping charges are excluded.
- Subsequent Customer Orders: Refund requests generally must be initiated within 30 days of shipment. Conditions can vary depending on the product and the customer’s refund history.
- Brand Partner Initial Orders: A separate 30-day policy applies, with additional return and product-condition requirements.
- Return Authorization: Customers should contact LifeWave before mailing products. When a physical return is required, an RMA number and the correct return address should be obtained first.
- Return Shipping: Customers may be responsible for return postage, and original shipping costs generally are not refunded.
Read the current LifeWave terms and refund policy before ordering because eligibility and conditions may change.
How to Contact LifeWave
- Official Website: LifeWave.com
- U.S. Customer Service: 1-866-202-0065
- Customer-Service Email: customerservice@lifewave.com
- Customer-Service Hours: Monday through Friday, 7 a.m. to 6 p.m. Mountain Time
- U.S. Office: LifeWave, Inc., Floor 5, 13893 Minuteman Drive, Draper, UT 84020
- Customer Support: LifeWave Customer Support
LifeWave states that its listed office is not necessarily the address for product returns. Contact customer service and obtain return instructions before sending anything.
LifeWave X39 Compared With Alternatives
- Traditional Pain-Relief Products: Topical products such as Hempvana use ingredients applied directly to the skin, while LifeWave says its patches do not deliver a substance through the skin.
- Joint Supplements: Products such as Omega XL are swallowed and contain active nutritional ingredients. X39 uses a substantially different proposed mechanism.
- Kinesiology Tape: Athletic tape provides physical support and sensory feedback, whereas LifeWave markets X39 around reflected infrared energy and general wellness.
- Medical Treatment: Evidence-based medical care is intended to diagnose and treat specific health problems. LifeWave X39 should not replace treatment recommended by a licensed healthcare professional.
How to Evaluate LifeWave Reviews
LifeWave uses a direct-selling model involving independent Brand Partners. When reviewing testimonials, determine whether the reviewer sells LifeWave products or may receive compensation from purchases or recruitment.
Before relying on a dramatic testimonial, ask whether:
- The claimed benefit is supported by independent clinical research.
- The reviewer used other treatments or made lifestyle changes at the same time.
- The result is based on objective measurements or personal impressions.
- The reviewer has disclosed a sales or financial relationship with LifeWave.
- The claim is consistent with LifeWave’s official general-wellness disclaimer.
Share Your LifeWave Experience
Have you used LifeWave X39 or another LifeWave patch? Share how long you used it, which patch you tried, what benefits or problems you noticed, whether you enrolled in monthly delivery, and how customer service handled any cancellation or refund request.
Do not publish private medical records, payment-card details, account numbers, or other sensitive personal information.
Rate LifeWave X39 Patches
Use our unique rating scale to evaluate LifeWave:
- 🔴 -5 Stars: Highly dissatisfied
- 🟠 0 Stars: Neutral or no significant impact
- 🟢 +5 Stars: Highly satisfied
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Conclusion
LifeWave X39 offers an unusual non-transdermal approach to general wellness, and some users report positive changes in energy, sleep, comfort, or daily activity. Other customers report no noticeable results, skin irritation, high costs, or difficulties involving recurring orders.
The most important consideration is the difference between testimonials and established medical evidence. LifeWave markets X39 as a general-wellness product, and it should not be treated as a proven cure or replacement for professional healthcare. Review the subscription and refund terms carefully, buy through an authorized source, and consult a qualified healthcare professional about persistent pain or other health concerns.
Disclaimer: ZeroStars.org is an independent review platform and is not affiliated with LifeWave or its Brand Partners. This page summarizes publicly available company information and user-reported experiences. It does not provide medical advice, and individual reviews do not establish that a product caused a benefit or adverse event. Company policies and contact details were checked on August 29, 2026, and may change.