New South Windows Reviews And Complaints

New South Windows is a window manufacturer and installation company that specializes in energy-efficient, impact-resistant windows and doors for homes in the southeastern United States. The company is known for offering custom-made windows designed to withstand harsh weather conditions while improving home insulation and energy efficiency. With a focus on direct-to-consumer sales, New South Windows aims to provide high-quality products at affordable prices. However, customer experiences with New South Windows vary, leading to ratings from -5 stars to +5 stars. In this article, we compile reviews, feedback, comments, and complaints to provide a comprehensive look at New South Windows’ products and services.

User Reviews and Ratings
Many customers appreciate New South Windows for its:

• Energy Efficiency: New South Windows is praised for manufacturing windows that help reduce energy costs by improving home insulation and keeping indoor temperatures stable.
• Impact Resistance: Customers often highlight the company’s impact-resistant windows, which provide added protection during hurricanes and severe storms, particularly for homes in coastal areas.
• Professional Installation: Users frequently mention the professional installation service provided by New South Windows, ensuring a smooth and efficient process from start to finish.

Positive Feedback (+1 to +5 Stars):

• Improved Energy Savings: Many users report seeing a noticeable reduction in their energy bills after installing New South Windows, thanks to the enhanced insulation and energy-efficient glass.
• Durable and High-Quality Materials: Positive reviews often highlight that the windows are built with durable materials that withstand the elements, making them a great investment for long-term home protection.
• Responsive Customer Service: Several customers mention that New South Windows’ customer service team is helpful and responsive, providing timely updates and assistance throughout the installation process.

Negative Feedback (-1 to -5 Stars):

• High Pricing: Some users express concerns about the cost of New South Windows, feeling that the prices are higher than expected, especially when compared to other window providers.
• Delays in Installation: A few customers report delays in the installation process, with windows taking longer to be manufactured or installed than originally promised.
• Issues with Fit and Finish: Several reviews mention minor issues with the fit or finish of the windows, leading to concerns about gaps or improper sealing after installation.

Common Complaints

• Post-Installation Service: Some customers report difficulties in getting post-installation service, such as adjustments or repairs, which caused frustration when issues arose after the initial installation.
• Warranty Challenges: There are occasional complaints about the warranty service, with users mentioning that getting warranty claims processed took longer than expected.
• Expensive Upfront Costs: A few users mention that while the windows are high-quality, the upfront costs can be a deterrent, particularly for homeowners on a budget.

Comparisons with Competitors

When compared to other window companies like PGT Windows, Window World, and Andersen Windows, New South Windows evokes mixed feedback:

• Energy Efficiency: New South Windows is often praised for its energy-efficient designs, similar to competitors like PGT Windows, though some users feel that Andersen Windows may offer better long-term durability.
• Hurricane Protection: New South Windows is well-regarded for its impact-resistant windows, a feature shared by PGT Windows, though some customers prefer Window World for its more budget-friendly options.
• Pricing: While New South Windows is considered a premium option, competitors like Window World may offer more affordable windows, though at the expense of certain quality or customization features.

Share Your Experience Have you used New South Windows for your home? Share your experience, upload photos, and leave a review to help others determine if New South Windows is the right choice for their window replacement or installation needs. Other companies in the home and home services industry include LeafFilter, Roof Maxx, BugMd, and Lennar.

Rate New South Windows Use our unique rating scale to evaluate New South Windows:

• 🔴 -5 Stars: Highly dissatisfied
• 🟠 0 Stars: Neutral/no significant impact
• 🟢 +5 Stars: Highly satisfied

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Conclusion

New South Windows provides energy-efficient, impact-resistant windows designed to protect homes from the elements while reducing energy costs. While many customers appreciate the quality and performance of the windows, complaints about high prices, installation delays, and warranty issues may affect your experience. By reviewing customer feedback and comparing New South Windows to other window companies, you can determine if it’s the right fit for your home improvement project.