Aspen Dental Reviews Complaints - Zero Stars
Aspen Dental is a large network of dental care providers offering a range of services, including cleanings, fillings, dentures, and more. With numerous locations across the United States, Aspen Dental has become a popular choice for many patients. However, experiences with Aspen Dental vary, resulting in ratings from -5 stars to +5 stars. In this article, we gather reviews, feedback, comments, and complaints to provide a comprehensive look at Aspen Dental’s services.
User Reviews and Ratings
Many patients appreciate Aspen Dental for its:
- Convenient Locations: With offices in many states, patients find it easy to locate an Aspen Dental clinic near them.
- Affordable Payment Plans: Aspen Dental is known for offering flexible payment plans, making dental care more accessible.
- Comprehensive Services: Offering everything from general dentistry to dentures and cosmetic procedures.
Positive Feedback (+1 to +5 Stars):
- Friendly and Professional Staff: Many patients highlight the helpful and caring nature of the staff, from front desk personnel to dental hygienists.
- Flexible Financing Options: Positive reviews often mention Aspen Dental’s affordable payment plans and financing options, which help patients manage their dental costs.
- Quick Appointments: Some users appreciate the quick appointment scheduling, noting that it’s easy to get in for routine cleanings or emergency care.
Negative Feedback (-1 to -5 Stars):
- High-Pressure Sales Tactics: Several patients report feeling pressured to accept additional treatments or services that they didn’t initially seek.
- Inconsistent Quality of Care: Some users have experienced varying levels of service quality depending on the location or dentist, with concerns about the thoroughness of care.
- Billing Issues: A common complaint involves confusion with billing, with some patients reporting unexpected charges or difficulties with insurance claims.
Common Complaints
- Long Wait Times: Some patients report long wait times for appointments, both in the waiting room and during procedures.
- Overpriced Services: A few users feel that Aspen Dental’s pricing is higher than expected, especially for services like dentures or cosmetic procedures.
- Lack of Personalized Care: There are occasional complaints about feeling like just another number, with some patients wishing for more individualized attention from dentists.
Comparisons with Competitors
When compared to other dental care providers like Affordable Dentures, Reset Smile, ClearChoice, and private dental practices, Aspen Dental evokes mixed feedback:
- Pricing: Aspen Dental is often more affordable than private practices but may be more expensive than specialized chains like Affordable Dentures.
- Care Quality: Private dental offices are typically seen as offering more personalized care, while Aspen Dental’s larger network can result in a less consistent experience.
- Convenience: Aspen Dental’s numerous locations and extended hours make it more convenient than smaller dental practices, which often have limited availability.
Share Your Experience Have you visited an Aspen Dental office? Share your experience, upload photos, and leave a review to help others decide if Aspen Dental is the right choice for their dental care needs.
Rate Aspen Dental Use our unique rating scale to evaluate Aspen Dental:
- 🔴 -5 Stars: Highly dissatisfied
- 🟠 0 Stars: Neutral/no significant impact
- 🟢 +5 Stars: Highly satisfied
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Conclusion
Aspen Dental offers a wide range of dental services at convenient locations, making it accessible to many patients. However, complaints about billing issues and inconsistent quality of care may affect your experience. By considering user feedback and comparing Aspen Dental to other dental care providers, you can make an informed decision about your dental care.
Your Overall Rating From -5 to +5 Stars
-2.5 stars
Based on 38 reviews
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Reviews
Rating:
Title: Too much money no follow up
Review: I went to Aspen Dental on March 1st to get upper and lower bridge removed and the teeth under. About a month later April 18 they did follow up and gave me antibiotics but it got worse to the point of pus on my gums I called and practicly begged them to see me again and they told me they were waiting on insurance but I had already paid 2800$ so they hung up on me and also my gums company. I had no other choice to get another opinion with Dental Plus they told me it was so infected I needed to get it done within 2 weeks or it could get into my blood stream so she sent me to another oral surgeon in Fort Wayne, Indiana I had to pay him another’ 2000$ to get the mistake fixed it healed within two weeks Aspen Dental did not accept my 3,888. Discount from my insurance company so the total bill was 5900$ and still sent another bill for 1900$ my insurance company said I only owed the provider 3756$ that minus my 2800& was not 1900$. They left a sliver of a bone in my gum and that’s one reason it was not healing and also there was no warning about the prolia shot so as it is they owe me money. They would never admit to it and told it was normal to have infection for 3 months so I went through 3 months of pain and infection my other surgery was June 17 this was in Warsaw Indiana. All they want is their money they don’t care about the patient the Dr called me the day after my surgery and asked how I was doing. That’s the difference I will spread the word because this happens all over the United States with them and most of them have the same story
Name: Batbara Miller
Title: Too much money no follow up
Review: I went to Aspen Dental on March 1st to get upper and lower bridge removed and the teeth under. About a month later April 18 they did follow up and gave me antibiotics but it got worse to the point of pus on my gums I called and practicly begged them to see me again and they told me they were waiting on insurance but I had already paid 2800$ so they hung up on me and also my gums company. I had no other choice to get another opinion with Dental Plus they told me it was so infected I needed to get it done within 2 weeks or it could get into my blood stream so she sent me to another oral surgeon in Fort Wayne, Indiana I had to pay him another’ 2000$ to get the mistake fixed it healed within two weeks Aspen Dental did not accept my 3,888. Discount from my insurance company so the total bill was 5900$ and still sent another bill for 1900$ my insurance company said I only owed the provider 3756$ that minus my 2800& was not 1900$. They left a sliver of a bone in my gum and that’s one reason it was not healing and also there was no warning about the prolia shot so as it is they owe me money. They would never admit to it and told it was normal to have infection for 3 months so I went through 3 months of pain and infection my other surgery was June 17 this was in Warsaw Indiana. All they want is their money they don’t care about the patient the Dr called me the day after my surgery and asked how I was doing. That’s the difference I will spread the word because this happens all over the United States with them and most of them have the same story
Name: Batbara Miller
Rating:
Title: Destroyed my wife\'s life
Review: Out $20,000 and no implants
Name: darlene davis
Title: Destroyed my wife\'s life
Review: Out $20,000 and no implants
Name: darlene davis
Rating:
Title: Left bone In gum
Review: I was in pain with infection after they removed upper and lower bridges and did a bone graft and it never healed and was so infected for 3?months They just followed up one time a month after and said it was fine but gave me antibiotics anyway they got worse after another month I called them in distress to check it out they hung up on me and my insurance said, so I went to a real oral surgeon and had another surgery to get the bone out, it’s doing better and healing now and that was on June 11. My work was done with Aspen inDental in March 1 so three months of pain and infection
Name: Barbara Miller
Title: Left bone In gum
Review: I was in pain with infection after they removed upper and lower bridges and did a bone graft and it never healed and was so infected for 3?months They just followed up one time a month after and said it was fine but gave me antibiotics anyway they got worse after another month I called them in distress to check it out they hung up on me and my insurance said, so I went to a real oral surgeon and had another surgery to get the bone out, it’s doing better and healing now and that was on June 11. My work was done with Aspen inDental in March 1 so three months of pain and infection
Name: Barbara Miller
Rating:
Title: Dodged a bullet!
Review: Had an infected tooth that had a porcelain crown, face was swollen and extremely painful, only dentist with an opening was Aspen, so I went there. They took their dear sweet time putting me through the full arsenal of painful xrays, then had the hygienist do the whole poking thing with numbers, then she & dentist told me I needed a deep cleaning... I reminded them I was there for the infected tooth. They did send a prescription script for antibiotic, but told me they would have to send me a financial estimate with options for treatment and talk to me the next day. After a sleepless night of ice packs & warm salt rinsing, I waited for the promised email & call, which never came, so I finally called them. The person promising the email/call wasn\'t even there. The person who answered was extremely rude, said they didn\'t think I was coming back, then sent me an email with over $28k in treatment costs, and then told me it would be next month before they could work on the infected tooth. The girl on the phone was rude from beginning to end. So I went to an unrelated oral surgeon instead, got it dealt with the next day. Meanwhile, a person at the oral surgeon (a customer) told me to run far away from Aspen, and gave me her story. I looked online, saw so many horror stories. And of course I\'m NOT spending $28k on their supposed treatments! I\'ll never set foot in there again, ended up being a terrible experience! I\'m now seeing a private dentist practice (not corporate affiliated), am happy so far, and NO, they did NOT quote $28k of services needed, not even the deep cleaning, very reasonable both at the front desk and in the back chair. Lesson learned.
Name: D Rhubarb
Title: Dodged a bullet!
Review: Had an infected tooth that had a porcelain crown, face was swollen and extremely painful, only dentist with an opening was Aspen, so I went there. They took their dear sweet time putting me through the full arsenal of painful xrays, then had the hygienist do the whole poking thing with numbers, then she & dentist told me I needed a deep cleaning... I reminded them I was there for the infected tooth. They did send a prescription script for antibiotic, but told me they would have to send me a financial estimate with options for treatment and talk to me the next day. After a sleepless night of ice packs & warm salt rinsing, I waited for the promised email & call, which never came, so I finally called them. The person promising the email/call wasn\'t even there. The person who answered was extremely rude, said they didn\'t think I was coming back, then sent me an email with over $28k in treatment costs, and then told me it would be next month before they could work on the infected tooth. The girl on the phone was rude from beginning to end. So I went to an unrelated oral surgeon instead, got it dealt with the next day. Meanwhile, a person at the oral surgeon (a customer) told me to run far away from Aspen, and gave me her story. I looked online, saw so many horror stories. And of course I\'m NOT spending $28k on their supposed treatments! I\'ll never set foot in there again, ended up being a terrible experience! I\'m now seeing a private dentist practice (not corporate affiliated), am happy so far, and NO, they did NOT quote $28k of services needed, not even the deep cleaning, very reasonable both at the front desk and in the back chair. Lesson learned.
Name: D Rhubarb
Rating:
Title: Legal life destroyers!!!
Review: These people ripped my teeth out of my mouth causing neuropathy to my face with permanent facial pain. I had to have a second surgery and they stole $10,000 from me. And no one did anything about it and they still keep doing it to other people. So they are allowed to legally screw people over both physically mentally financially and spiritually.
Name: Jennie Roza
Title: Legal life destroyers!!!
Review: These people ripped my teeth out of my mouth causing neuropathy to my face with permanent facial pain. I had to have a second surgery and they stole $10,000 from me. And no one did anything about it and they still keep doing it to other people. So they are allowed to legally screw people over both physically mentally financially and spiritually.
Name: Jennie Roza
Rating:
Title: Left bone in my gums they have been infected for 3 months.
Review: I called for them to follow up on me on the situation they hung up on me and my insurance company now I have to have surgery on Monday to get it out with an oral surgeon that’s why I have had pain and infection for so long
Name: Barbara Miller
Title: Left bone in my gums they have been infected for 3 months.
Review: I called for them to follow up on me on the situation they hung up on me and my insurance company now I have to have surgery on Monday to get it out with an oral surgeon that’s why I have had pain and infection for so long
Name: Barbara Miller
Reply: My rating is wrong it should have been 0
Reply Name: Barbara Miller
Date: 2024-06-21 16:37:08
Rating:
Title: Butchers
Review: They lied on the dental work I needed to be done. They lied on the cost to repair what they said was wrong. I had two great instances. I believed them when they said an upper denture would be my best way to go. I bought the best one they had which came with the first denture while you heal then your denture after all the swelling and healing is done. My appointment was a nightmare. The Dr slipped jamming a tool into my jaw. We had to stop until the pain went away a good 30 min or so. Now my jaw on that side is constantly sore. We get done. Everything I think is good. My first check up I tell the Dr the denture feels loose like it\'s bending or flexing. She said everything was fine couple more appointment. It\'s getting worse and I\'m being told I\'m stupid I don\'t know what I\'m talking about. That was my last appointment. I went to a new dentist who stated my denture didn\'t fit and when he saw my mouth he was shocked at how big the holes were. They had removed the bone between the teeth that had been pulled. My pallet was flat. He would try to make one that I might be able to use. While waiting. Aspens denture flexed for the last time and broke into 3 pieces. My new denture didn\'t fit. My mouth had shrunk. I would no longer have a pallet a denture would fit. When the New dentist got my x-rays shock hit again. There was no reason to pull my teeth. I did not have all the bad teeth they said. It was unnecessary. And they removed so much bone implants were not an option. I started looking for an oral surgeon. I finally found one. He gave me 50/50chance it would work because how little bone there was. We did 6 bone graphs. And finally we got enough for 6 posts. And a permanent metal bar to get a denture to fit in my mouth. And my insurance didn\'t cover it. Because of the severe damage Aspen did to my mouth it cost out of picker just over $31.000. When I was putting my complaints up. They asked me to come in the office to talk. I did. They wanted to know how to fix it. When I said cover the damage. The asked if I was sure they caused it. Yup you pulled the teeth. I could go on. They broke me.We cashed out our retirement. They shouldn\'t get away with this. Calll. Email me I have photos from when I was there I took photos. I have my records. I have not just my complaint on the Dr but other on the same Dr. Photo I\'m sending is me before.
Name: Alicia Cass
Title: Butchers
Review: They lied on the dental work I needed to be done. They lied on the cost to repair what they said was wrong. I had two great instances. I believed them when they said an upper denture would be my best way to go. I bought the best one they had which came with the first denture while you heal then your denture after all the swelling and healing is done. My appointment was a nightmare. The Dr slipped jamming a tool into my jaw. We had to stop until the pain went away a good 30 min or so. Now my jaw on that side is constantly sore. We get done. Everything I think is good. My first check up I tell the Dr the denture feels loose like it\'s bending or flexing. She said everything was fine couple more appointment. It\'s getting worse and I\'m being told I\'m stupid I don\'t know what I\'m talking about. That was my last appointment. I went to a new dentist who stated my denture didn\'t fit and when he saw my mouth he was shocked at how big the holes were. They had removed the bone between the teeth that had been pulled. My pallet was flat. He would try to make one that I might be able to use. While waiting. Aspens denture flexed for the last time and broke into 3 pieces. My new denture didn\'t fit. My mouth had shrunk. I would no longer have a pallet a denture would fit. When the New dentist got my x-rays shock hit again. There was no reason to pull my teeth. I did not have all the bad teeth they said. It was unnecessary. And they removed so much bone implants were not an option. I started looking for an oral surgeon. I finally found one. He gave me 50/50chance it would work because how little bone there was. We did 6 bone graphs. And finally we got enough for 6 posts. And a permanent metal bar to get a denture to fit in my mouth. And my insurance didn\'t cover it. Because of the severe damage Aspen did to my mouth it cost out of picker just over $31.000. When I was putting my complaints up. They asked me to come in the office to talk. I did. They wanted to know how to fix it. When I said cover the damage. The asked if I was sure they caused it. Yup you pulled the teeth. I could go on. They broke me.We cashed out our retirement. They shouldn\'t get away with this. Calll. Email me I have photos from when I was there I took photos. I have my records. I have not just my complaint on the Dr but other on the same Dr. Photo I\'m sending is me before.
Name: Alicia Cass
Rating:
Title: No way to run a business
Review: Made my appointment online only to be told there wasn\'t one. So I try to reschedule. No Fridays. Must be nice. Sign out front says walk ins welcome. No one waiting to be seen. Nope. Those people went home.
Name: Margaret Aguilar
Title: No way to run a business
Review: Made my appointment online only to be told there wasn\'t one. So I try to reschedule. No Fridays. Must be nice. Sign out front says walk ins welcome. No one waiting to be seen. Nope. Those people went home.
Name: Margaret Aguilar
Reply: Hi Margaret I created a petition to get back at these monsters I mean dentists for there unprofessional work, abandoned patients, no refunds and more the site is Change.org
Reply Name: Donna
Date: 2024-05-12 11:51:30
Rating:
Title: DON\'T GO
Review: I paid $15,000 for a pair of unfinished dentures when I went there for Snap in !! They screwed up my financial statement to not include them and had me make a horrible financial decision I never would have made and she refused to correct her mistake and abandoned my treatment
Name: Donna Shaffer
Title: DON\'T GO
Review: I paid $15,000 for a pair of unfinished dentures when I went there for Snap in !! They screwed up my financial statement to not include them and had me make a horrible financial decision I never would have made and she refused to correct her mistake and abandoned my treatment
Name: Donna Shaffer
Rating:
Title: Evil place of dentistry
Review: I went in for a bridge fir 1 tooth and was told I needed all my upper teeth pulled due to \"bone loss\" I was vulnerable and scared and believed them. Now I have dentures that hurt my mouth doesn\'t fit right and they also messed up my bottom partial and again are telling me I need all my bottom teeth pulled. This place prays on the poor and vulnerable. Please don\'t belive them if your told you have gum disease or bone loss. Get a second opinion PLEASE! ASPEN needs to be shut down
Name: Tammy Winterringer
Title: Evil place of dentistry
Review: I went in for a bridge fir 1 tooth and was told I needed all my upper teeth pulled due to \"bone loss\" I was vulnerable and scared and believed them. Now I have dentures that hurt my mouth doesn\'t fit right and they also messed up my bottom partial and again are telling me I need all my bottom teeth pulled. This place prays on the poor and vulnerable. Please don\'t belive them if your told you have gum disease or bone loss. Get a second opinion PLEASE! ASPEN needs to be shut down
Name: Tammy Winterringer
Reply: Hi Tammy I created a Petition to get back at Aspen somehow but right now everyone is scattered on different Facebook page a low rating sites this hopefully will show how many there are of us and I know it\'s in the thousands so please go to Change.org and tell your story it doesn\'t matter if they owe you or not
Reply Name: Donna
Date: 2024-05-12 11:55:52
Rating:
Title: They are crooks
Review: The worst experience I have ever had in my life at any dental clinic or office after being lied to told all my teeth were gonna fall out told I had gum disease I needed for teeth pulled why after lie after lie never even looked in my mouth, I found a new dentist, thank God and all my dental cares were taken care of. I did have to have a couple teeth pulled, a gum disease nobody telling me all my teeth were falling out never in my life been treated like that, and I would not recommend this place to the devil
Name: Mary Griffith
Title: They are crooks
Review: The worst experience I have ever had in my life at any dental clinic or office after being lied to told all my teeth were gonna fall out told I had gum disease I needed for teeth pulled why after lie after lie never even looked in my mouth, I found a new dentist, thank God and all my dental cares were taken care of. I did have to have a couple teeth pulled, a gum disease nobody telling me all my teeth were falling out never in my life been treated like that, and I would not recommend this place to the devil
Name: Mary Griffith
Reply: Yes they are crooks I created a petition on Change.org please o there and tell your story right now there are 6 different Facebook pages and other ratings sites like this
Reply Name: Donna
Date: 2024-05-12 11:58:18
Rating:
Title: Aspend Dental Scam
Review: I was charged $3,000 on their credit card before receiving any dental work or services! 2X I left my Accounting position early & drove 30 miles to receive a cleaning.They rescheduled my 1st cleaning & tried to reschedule my 3pm 2nd cleaning saying it was due to abcess tooth. I told them the abcess had already healed and was 1/2 inch or more well below gum line. They wanted to reschedule for the next morning. I immediately demanded a refund and canceled all services! Obviously whomever is cleaning teeth doesn’t want to work and constantly tries to skip out early. I do not recommend using Aspen Dental!
Name: Tammi Vaughan
Title: Aspend Dental Scam
Review: I was charged $3,000 on their credit card before receiving any dental work or services! 2X I left my Accounting position early & drove 30 miles to receive a cleaning.They rescheduled my 1st cleaning & tried to reschedule my 3pm 2nd cleaning saying it was due to abcess tooth. I told them the abcess had already healed and was 1/2 inch or more well below gum line. They wanted to reschedule for the next morning. I immediately demanded a refund and canceled all services! Obviously whomever is cleaning teeth doesn’t want to work and constantly tries to skip out early. I do not recommend using Aspen Dental!
Name: Tammi Vaughan
Rating:
Title: They upsell everything!!
Review: In my opinion it\\\\\\\'s all about the money nothing else!! Pay before we work on you and they make sure you get a credit card to pay for it no matter what your score is. My dentist made an error and instead of being honest and being upfront she lied and abandoned my treatment plan. I wasted a year and $8,067 I Don\\\\\\\'t know who affordable dentures are but Clear Choice is directly affiliated
Name: Donna Shaffer
Title: They upsell everything!!
Review: In my opinion it\\\\\\\'s all about the money nothing else!! Pay before we work on you and they make sure you get a credit card to pay for it no matter what your score is. My dentist made an error and instead of being honest and being upfront she lied and abandoned my treatment plan. I wasted a year and $8,067 I Don\\\\\\\'t know who affordable dentures are but Clear Choice is directly affiliated
Name: Donna Shaffer
Rating:
Title: Double billing
Review: I have already been build for almost 7000 dollars on care credit. They didn\'t wait for in vigna insurance to pay. Now I. Getting bill from aspen saying. I owe them money. But I contacted my I Durante and some of the things I\'m getting billed for again have been paid tw. No one at aspen dental will talk to me. They either cut me off ir hang up. When they billed the care credit card they billed it in one lump sum. Do tell me what happen to the money my insurance paid for the claims. It\'s not on there anywhere
Name: Anna Stottlemyer
Title: Double billing
Review: I have already been build for almost 7000 dollars on care credit. They didn\'t wait for in vigna insurance to pay. Now I. Getting bill from aspen saying. I owe them money. But I contacted my I Durante and some of the things I\'m getting billed for again have been paid tw. No one at aspen dental will talk to me. They either cut me off ir hang up. When they billed the care credit card they billed it in one lump sum. Do tell me what happen to the money my insurance paid for the claims. It\'s not on there anywhere
Name: Anna Stottlemyer
Rating:
Title: Deceived and mutilated
Review: I went to the Aspen Dental office in Mt. Airy, NC. I was treated like dirt after I had teeth extracted on bottom. Even before I got out of the chair. They destroyed 4 sockets in front. I have 2 bones growing out of my gum on one side and I bone on the other side. The denture they gave me was to big and bulky I can\'t wear it. Oh and I was told I had to pay $640 before the percedure on top of the 3k my insurance paid. When I asked why, I was told my insurance company wouldn\'t pay for all of the cost of the denture. About 1 1/2 week I got my insurance summary and my denture was paid for by them and more than $640. The office manager is rude and obnoxious after she gets your money. Please go anywhere but Aspen Dental. If you go there, be prepared to get taken for a ride financially and emotionally. I am now faced with more financial problems because I have to go get my mouth fixed.
Name: Aspen victim
Title: Deceived and mutilated
Review: I went to the Aspen Dental office in Mt. Airy, NC. I was treated like dirt after I had teeth extracted on bottom. Even before I got out of the chair. They destroyed 4 sockets in front. I have 2 bones growing out of my gum on one side and I bone on the other side. The denture they gave me was to big and bulky I can\'t wear it. Oh and I was told I had to pay $640 before the percedure on top of the 3k my insurance paid. When I asked why, I was told my insurance company wouldn\'t pay for all of the cost of the denture. About 1 1/2 week I got my insurance summary and my denture was paid for by them and more than $640. The office manager is rude and obnoxious after she gets your money. Please go anywhere but Aspen Dental. If you go there, be prepared to get taken for a ride financially and emotionally. I am now faced with more financial problems because I have to go get my mouth fixed.
Name: Aspen victim
Rating:
Title: SCAM
Review: Aspen dental is not in business to help people that are on a fixed income with no insurance. They get people into the office by telling people that the 1st visit is free. They take alot of X-rays then have you sit some where . Then it\'s to the dentist chair . Then they look at your teeth . They say oh you need this you need that. You need a deep cleaning you need this mouth wash . Then they sit you back out in the lobby area . Then call you back to see the dentist. The doctor looks at the teeth and start calling out numbers to the other person in the room with you then there is a list of things wrong with your teeth. I only had one tooth ache . Then we went to the front office . That\'s when they drop a Huge number at you that you need to pay after they advertise the 1st visit is free . Oh I forgot. I spent 5 plus hours in their office and got scammed out money I didn\'t have
Name: A
Title: SCAM
Review: Aspen dental is not in business to help people that are on a fixed income with no insurance. They get people into the office by telling people that the 1st visit is free. They take alot of X-rays then have you sit some where . Then it\'s to the dentist chair . Then they look at your teeth . They say oh you need this you need that. You need a deep cleaning you need this mouth wash . Then they sit you back out in the lobby area . Then call you back to see the dentist. The doctor looks at the teeth and start calling out numbers to the other person in the room with you then there is a list of things wrong with your teeth. I only had one tooth ache . Then we went to the front office . That\'s when they drop a Huge number at you that you need to pay after they advertise the 1st visit is free . Oh I forgot. I spent 5 plus hours in their office and got scammed out money I didn\'t have
Name: A
Reply: You just told my story
Reply Name: Monte Armstrong
Date: 2024-04-14 19:09:13
Rating:
Title: They are crooks
Review: Scamming people out of their money and ruining the people\'s teeth
Name: Amy
Title: They are crooks
Review: Scamming people out of their money and ruining the people\'s teeth
Name: Amy
Rating:
Title: RIP off
Review: They charged my INS $2000.00 for dentures the lower denture is so crooked I will never be able to wear them They filed down the 2 back teeth to almost nothing They need to make me a new bottom denture I\'ve called all your numbers and you keep hanging up on me I\'m going to file a grievance with Humana and BBB
Name: Jackie Molosky
Title: RIP off
Review: They charged my INS $2000.00 for dentures the lower denture is so crooked I will never be able to wear them They filed down the 2 back teeth to almost nothing They need to make me a new bottom denture I\'ve called all your numbers and you keep hanging up on me I\'m going to file a grievance with Humana and BBB
Name: Jackie Molosky
Rating:
Title: Sending a bill for an examination a year ago !
Review: These people are the worst con artists ever! They seem to prey on older citizens. On 4/20/23 I went for an examination and Radiographic images which they told me would be FREE. Today I received a bill for $247.00. Saying This is your FINAL NOTICE on my account and threatening me with being placed in collections. No reputable business would wait for one whole year before sending a bill. Clearly they are NOT a reputable business to which i will not answer.
Name: Michael
Title: Sending a bill for an examination a year ago !
Review: These people are the worst con artists ever! They seem to prey on older citizens. On 4/20/23 I went for an examination and Radiographic images which they told me would be FREE. Today I received a bill for $247.00. Saying This is your FINAL NOTICE on my account and threatening me with being placed in collections. No reputable business would wait for one whole year before sending a bill. Clearly they are NOT a reputable business to which i will not answer.
Name: Michael
Reply: They did the same thing to me
Reply Name: Amy
Date: 2024-04-11 18:28:07
Rating:
Title: BRUTAL AND UNETHICAL DENESTRY
Review: Bad dentures, broke one of my teeth. Worst decision I ever made
Name: Robert Monstwillo
Title: BRUTAL AND UNETHICAL DENESTRY
Review: Bad dentures, broke one of my teeth. Worst decision I ever made
Name: Robert Monstwillo
Rating:
Title: Brokenhearted
Review: Long story summarized. Aspen Dental pulled my teeth to fit me with first time dentures I paid $5,500 up front and they worked off of that for about 18mos. My temporary dentures never fit. My permanent one-I picked out the teeth and the color-and they are so pretty. Until I try to eat. No matter what I try I can\'t eat with these dentures. Aspen says they can\'t be \"fixed\". I should\'ve gotten dental implants. I was always given necessary info after the fact. Implants were never an option presented to me. If I go out I have a choice to make every time - teeth or no teeth. Eat or don\'t eat. 💔💔💔💔💔💔💔💔💔💔💔
Name: Christine Nutter
Title: Brokenhearted
Review: Long story summarized. Aspen Dental pulled my teeth to fit me with first time dentures I paid $5,500 up front and they worked off of that for about 18mos. My temporary dentures never fit. My permanent one-I picked out the teeth and the color-and they are so pretty. Until I try to eat. No matter what I try I can\'t eat with these dentures. Aspen says they can\'t be \"fixed\". I should\'ve gotten dental implants. I was always given necessary info after the fact. Implants were never an option presented to me. If I go out I have a choice to make every time - teeth or no teeth. Eat or don\'t eat. 💔💔💔💔💔💔💔💔💔💔💔
Name: Christine Nutter
Rating:
Title: Worse experience ever
Review: Worse dental experience in my life 65 yrs. My dentist for 30 yrs had just retired. I had one abcessedtooth. Spent 4 1/2 hrs there,got deep cleaning etc for an emergency..ugh. they pulled every upper toothI had
Name: Grace
Title: Worse experience ever
Review: Worse dental experience in my life 65 yrs. My dentist for 30 yrs had just retired. I had one abcessedtooth. Spent 4 1/2 hrs there,got deep cleaning etc for an emergency..ugh. they pulled every upper toothI had
Name: Grace
Rating:
Title: Awful
Review: They made teeth for me that obviously were meant for someone else.
Name: Bonnie Russell
Title: Awful
Review: They made teeth for me that obviously were meant for someone else.
Name: Bonnie Russell
Rating:
Title: Billing practices
Review: How can you take thousands of dollars out of someone’s account and when they cancel you harass them? They put such a high pressure cell on me when I called to reschedule (because I wanted the antibiotics to work before the root canal started) that I decided to cancel completely. I don’t even need that root canal! My veneer just needs re-sealed or replaced! It’s been weeks since I canceled it and still haven’t received all my money back. They also tell you that all the x-rays are free, but that’s not true. They still bill the insurance.
Name: Angela Wise
Title: Billing practices
Review: How can you take thousands of dollars out of someone’s account and when they cancel you harass them? They put such a high pressure cell on me when I called to reschedule (because I wanted the antibiotics to work before the root canal started) that I decided to cancel completely. I don’t even need that root canal! My veneer just needs re-sealed or replaced! It’s been weeks since I canceled it and still haven’t received all my money back. They also tell you that all the x-rays are free, but that’s not true. They still bill the insurance.
Name: Angela Wise
Rating:
Title: Pain and suffering
Review: For almost 2 years you left me where I couldn\'t eat. Horrible pain, misdiagnosed 3 different dentist, extreme weight loss. Developed wasting syndrome and almost had to have a feeding tube. I will tell anyone that will listen how bad you are. Could have cost me my life. Witnesses seeing me exit aspe with blood all over my face. Much much more. This email is my neighbors. I don\'t have email.
Name: Kay simpson
Title: Pain and suffering
Review: For almost 2 years you left me where I couldn\'t eat. Horrible pain, misdiagnosed 3 different dentist, extreme weight loss. Developed wasting syndrome and almost had to have a feeding tube. I will tell anyone that will listen how bad you are. Could have cost me my life. Witnesses seeing me exit aspe with blood all over my face. Much much more. This email is my neighbors. I don\'t have email.
Name: Kay simpson
Rating:
Title: Missed Infection
Review: I went for new partials Oct 23, they took several xrays nothing was found. Then in Dec I had a cleaning, after my teeth started hurting, went back they did another xray found nothing, told me to use Sensodyne. After this all of my teeth started hurting, went back, another xray, they then told me I had a serious infection. The dentist offered to do 2 root canals or 2 extractions and a new partial, all for free. I asked to try antibiotics she agreed and I should return in 1 week. I went for a second opinion, they sent me to an Endodontist. She told me I have a serious infection and I needed 4 extractions. Found a new dentist, they can do the extractions and a new partial but Aspen is dragging their feet on refunding my money. I went there and called several times, got the run around, excuses, they lied, were rude to me and they basically DO NOT CARE. I\'m losing 4 teeth because they overlooked my infection.
Name: Sharon Riley
Title: Missed Infection
Review: I went for new partials Oct 23, they took several xrays nothing was found. Then in Dec I had a cleaning, after my teeth started hurting, went back they did another xray found nothing, told me to use Sensodyne. After this all of my teeth started hurting, went back, another xray, they then told me I had a serious infection. The dentist offered to do 2 root canals or 2 extractions and a new partial, all for free. I asked to try antibiotics she agreed and I should return in 1 week. I went for a second opinion, they sent me to an Endodontist. She told me I have a serious infection and I needed 4 extractions. Found a new dentist, they can do the extractions and a new partial but Aspen is dragging their feet on refunding my money. I went there and called several times, got the run around, excuses, they lied, were rude to me and they basically DO NOT CARE. I\'m losing 4 teeth because they overlooked my infection.
Name: Sharon Riley
Rating:
Title: Awful
Review: The worse dentures I ever had the bottoms are so crooked and they filed down the back teeth there\'s nothing left Top denture cut a hole in the side of my gums that still hasn\'t healed in over a week $2,000.00 for this ??? I\'m very angry and I\'m going to file a grievance with Humana andBBB
Name: Jackie Molisky
Title: Awful
Review: The worse dentures I ever had the bottoms are so crooked and they filed down the back teeth there\'s nothing left Top denture cut a hole in the side of my gums that still hasn\'t healed in over a week $2,000.00 for this ??? I\'m very angry and I\'m going to file a grievance with Humana andBBB
Name: Jackie Molisky
Rating:
Title: Ruined my life
Review: Horrible experience. Taken advantage of, lied to. Money taken before any service performed. I\'m in constant pain. I cannot eat in public and am never comfortable. I no longer do anything outside my home. Constantly upset.
Name: Linda Hartley
Title: Ruined my life
Review: Horrible experience. Taken advantage of, lied to. Money taken before any service performed. I\'m in constant pain. I cannot eat in public and am never comfortable. I no longer do anything outside my home. Constantly upset.
Name: Linda Hartley
Rating:
Title: The worst
Review: They are despicable.I went in for a broken back tooth. It became abscess 3 times. They did work on a tooth that didn\'t need it( which has now fallen out)Another dentist had to pull my broken tooth) The whole reason I went to Aspen to begin with. They are CROOKS!!!!!
Name: Barb Snow
Title: The worst
Review: They are despicable.I went in for a broken back tooth. It became abscess 3 times. They did work on a tooth that didn\'t need it( which has now fallen out)Another dentist had to pull my broken tooth) The whole reason I went to Aspen to begin with. They are CROOKS!!!!!
Name: Barb Snow
Rating:
Title: Worst most unprofessional experience ever
Review: I was lied to you from the get-go when I made the appointment was told everything would be free then I was told I had to join their savings plan and that it was 9.99 so I went ahead and joined went to the back they did at least 30+ minutes of x-rays that cut my tongue up really bad Dennis comes in does not even look at my mouth. All she does is point up my x-rays telling me I need four teeth pulled two root canals, two caps that I have two cavities and gum disease, I know that I have two teeth that do need to be pulled and I’ve known this and that was the main reason I was there, but I knew for a fact I do not have gum disease and all the rest of it is not true I have never been to a dentist office, but the dentist is not even have you open your mouth so that they can look inside she just made it up as she went along looking at my x-rays and at the end goes oh yeah oh there’s another cavity and I said where is it she couldn’t find it. This is the worst experience I’ve ever had at any type of doctors office. . I do not believe that they are trained professionals. I don’t know how they’re still in business they are they are to take your money and that’s it. I’ve read stories worse than mine where they’ve had thousands of dollars charged to them when no work has been done whatsoever they asked for payment upfront, I wish we could all join together and somehow shut this business down because it’s just going to get worse for others.
Name: Mary Griffith
Title: Worst most unprofessional experience ever
Review: I was lied to you from the get-go when I made the appointment was told everything would be free then I was told I had to join their savings plan and that it was 9.99 so I went ahead and joined went to the back they did at least 30+ minutes of x-rays that cut my tongue up really bad Dennis comes in does not even look at my mouth. All she does is point up my x-rays telling me I need four teeth pulled two root canals, two caps that I have two cavities and gum disease, I know that I have two teeth that do need to be pulled and I’ve known this and that was the main reason I was there, but I knew for a fact I do not have gum disease and all the rest of it is not true I have never been to a dentist office, but the dentist is not even have you open your mouth so that they can look inside she just made it up as she went along looking at my x-rays and at the end goes oh yeah oh there’s another cavity and I said where is it she couldn’t find it. This is the worst experience I’ve ever had at any type of doctors office. . I do not believe that they are trained professionals. I don’t know how they’re still in business they are they are to take your money and that’s it. I’ve read stories worse than mine where they’ve had thousands of dollars charged to them when no work has been done whatsoever they asked for payment upfront, I wish we could all join together and somehow shut this business down because it’s just going to get worse for others.
Name: Mary Griffith