Campbell Property Management and Real Estate, Inc. manages condominium associations, homeowners’ associations, high-rise communities, and residential developments across parts of Florida. Its services include association management, accounting, vendor coordination, maintenance, landscaping, janitorial work, technology, and community lifestyle support.
Experiences can differ considerably between communities because day-to-day service depends on the association’s contract, board decisions, local staff, vendors, and assigned community association manager. This page examines Campbell Property Management reviews, complaints, contact information, and available escalation options.
Before Filing a Complaint:
- Identify whether the decision was made by Campbell, your assigned manager, the association’s board, or an outside vendor.
- Review your community’s governing documents, rules, notices, and management agreement when available.
- Keep copies of emails, photographs, work orders, payment records, violation notices, and dates of telephone calls.
- Send the complaint in writing and clearly state the resolution you are requesting.
- Escalate unresolved staff concerns to Campbell’s corporate contact channel and your association board.
Campbell Property Management Services
Campbell Property Management says it provides services to condominium associations, HOAs, high-rise buildings, developers, and other residential communities. Its advertised services include:
- Licensed Association Management: On-site or portfolio management, board support, meeting coordination, and community administration.
- Financial and Accounting Services: Budget preparation, assessment processing, financial reporting, accounts payable, and accounts receivable.
- Vendor Management: Obtaining proposals, coordinating contractors, and monitoring work performed for an association.
- Maintenance and Janitorial Services: Common-area upkeep, repairs, cleaning, and building-support services.
- Landscaping: Landscape maintenance and related community services.
- Technology Solutions: Resident portals, online payments, records, and communication tools where supported by the community.
- Lifestyle Services: Amenity, event, and community-program support at participating properties.
The exact services Campbell provides at a particular property depend on its agreement with that association. Residents should not assume every Campbell-managed community receives the same services.
Campbell Property Management Reviews and Ratings
Positive Feedback (+1 to +5 Stars)
- Well-Maintained Common Areas: Some residents and board members report satisfactory landscaping, cleaning, amenity care, and general property upkeep.
- Experienced Managers: Positive reviews may describe individual managers as knowledgeable about association operations and Florida requirements.
- Financial Administration: Some association boards appreciate organized budgets, financial reports, assessment processing, and vendor-payment support.
- Board Assistance: Managers may help boards organize meetings, obtain bids, manage projects, and communicate community decisions.
- Regional Offices: Campbell maintains several Florida offices, giving many communities access to regional and corporate support.
Negative Feedback (-1 to -5 Stars)
- Communication Delays: Some residents report unanswered messages, slow follow-up, or difficulty reaching the person responsible for an issue.
- Maintenance Delays: Complaints may involve work orders that remain open, recurring problems, or uncertainty about when a vendor will complete a repair.
- Account and Payment Questions: Residents sometimes report confusion involving balances, assessments, late charges, payment posting, or refunds.
- Rule-Enforcement Disputes: Some residents consider enforcement too strict, inconsistent, or insufficiently explained.
- Variable Service: Satisfaction can depend heavily on the assigned manager, on-site team, association board, and contracted service level.
Common Campbell Property Management Complaints
- Unanswered Emails or Calls: Residents may need to send multiple messages before receiving a complete response.
- Delayed Repairs: Maintenance requests can involve approval from the board, access arrangements, vendor scheduling, or budget limitations.
- Violation Notices: Owners may dispute the factual basis, wording, deadline, or consistency of a community-rule violation.
- Assessment Balances: Questions can arise over payment application, late charges, special assessments, refunds, or account statements.
- Estoppel and Closing Documents: Owners, lenders, and buyers may encounter questions involving document charges, processing, or information needed for a sale or refinancing.
- Responsibility Disputes: Residents may be unsure whether the management company, association, homeowner, or vendor is responsible for a particular repair or decision.
How to Complain to Campbell Property Management
1. Contact the Assigned Manager
Send a concise written description of the issue to your community’s manager or on-site office. Include:
- Your name, property address, and community name.
- The date the problem began.
- Relevant photographs, notices, invoices, or payment confirmations.
- Previous work-order or correspondence numbers.
- The specific action you want Campbell or the association to take.
2. Contact Campbell’s Corporate Team
Campbell’s resident resources page directs complaints concerning a member of its staff to contact@campbellproperty.com. Include the community name and the employee or department involved.
3. Notify the Association Board
If the issue involves a policy, assessment, budget, vendor contract, architectural request, or rule-enforcement decision, send the complaint to the association’s board as well. Ask that the matter be included in the official correspondence or addressed at an appropriate board meeting.
4. Preserve a Written Timeline
Record each message, response, promise, repair visit, and charge. Avoid relying exclusively on telephone discussions. After a call, send an email summarizing what was discussed and any agreed next step.
Account Payments, Balances, and Refunds
Campbell’s resident resources page directs questions involving association payments, balances, accounts receivable, and overpayment refunds to:
- Accounts Receivable Email: ar@campbellproperty.com
- Main Telephone: 954-427-8770
- Resident Resources: Campbell Resident Resources
Not every community supports the same online-payment system. Confirm that you are using the portal and payment instructions assigned to your specific association.
Estoppels and Lender Documents
Campbell directs requests for estoppels, lender questionnaires, and documents needed for closings or financing through its document-ordering portal. Questions about these requests can be sent to cpmresales@campbellproperty.com.
Before ordering, confirm the required document, quoted fee, processing period, property information, and delivery method.
Florida Regulatory Complaint Options
Florida community association managers and management firms are regulated by the Florida Department of Business and Professional Regulation. A complaint involving the professional conduct of a licensed community association manager or firm may be submitted through the DBPR complaint portal.
- DBPR Customer Contact Center: 850-487-1395
- Unlicensed Activity Line: 1-866-532-1440
DBPR explains that its disciplinary authority is administrative. It generally cannot represent an owner in a private civil dispute or recover money on the owner’s behalf. Some disputes concerning prices, contracts, workmanship, or maintenance of common areas may fall outside the department’s jurisdiction.
Condominium owners may also review the Division of Condominiums complaint information. That division handles only specified statutory matters and notes that it does not have general jurisdiction over Chapter 720 HOA complaints.
How to Contact Campbell Property Management
- Official Website: CampbellPropertyManagement.com
- Headquarters Phone: 954-427-8770
- General Information Email: info@campbellpropertymanagement.com
- Staff Complaint Email: contact@campbellproperty.com
- Accounts Receivable: ar@campbellproperty.com
- Resale Documents: cpmresales@campbellproperty.com
- Headquarters: 1215 East Hillsboro Boulevard, Deerfield Beach, FL 33441
Campbell Property Management Regional Offices
- Central Broward: 3500 Gateway Drive, Suite 202, Pompano Beach, FL 33069 — 954-968-4481
- Jupiter: 401 Maplewood Drive, Suite 23, Jupiter, FL 33458 — 561-203-7910
- Lake Worth: 9897 Lake Worth Road, Suite 304, Lake Worth, FL 33467 — 561-432-2703
- Miami: 1680 Michigan Avenue, Suite 700 #200, Miami Beach, FL 33139 — 305-942-2490
- Port St. Lucie: 525 NW Lake Whitney Place, Suite 202, Port St. Lucie, FL 34986 — 772-218-5405
- West Broward: 8010 N. University Drive, First Floor, Tamarac, FL 33321 — 954-739-1600
- Orlando: 1317 Edgewater Drive #2665, Orlando, FL 32804 — 407-955-1908
Campbell Compared With Other Property Managers
Campbell is commonly compared with FirstService Residential, KW Property Management, and Associa. The best choice for an association depends less on company size alone and more on the proposed manager, staffing plan, contract, technology, financial controls, and service standards.
- Local Focus: Campbell emphasizes Florida association management and maintains several regional offices.
- Service Scope: It offers management, accounting, maintenance, janitorial, landscaping, technology, and lifestyle support.
- Manager Assignment: Service quality at any large management company can depend on the experience, workload, and communication practices of the assigned manager.
- Contract Pricing: Management fees cannot be compared accurately without reviewing staffing, included services, extra charges, termination provisions, and vendor arrangements.
Related housing and household-service pages include Lennar reviews and complaints and Homeaglow reviews and complaints.
Questions Association Boards Should Ask
- Who will be the assigned manager, and how many communities will that person oversee?
- Which services and staff positions are included in the quoted management fee?
- What expenses are charged separately?
- How quickly must managers acknowledge resident and board messages?
- How are emergency and after-hours requests handled?
- What financial controls protect association funds?
- How are vendor bids obtained, compared, approved, and monitored?
- Who owns and can export the association’s records if the contract ends?
- What are the renewal, termination, and transition provisions?
Share Your Campbell Property Management Experience
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- 🔴 -5 Stars: Highly dissatisfied
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- 🟢 +5 Stars: Highly satisfied
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Conclusion
Campbell Property Management provides association management and operational support to condominium, HOA, high-rise, and residential communities across parts of Florida. Some clients value its experienced managers, financial administration, regional presence, and broad service capabilities. Other residents report problems involving communication, maintenance follow-up, account questions, or enforcement.
When assessing a complaint, determine whether Campbell, the assigned manager, the association board, or an outside vendor controls the decision. Document the concern, request a specific resolution in writing, and escalate unresolved staff issues through Campbell’s corporate complaint email. Regulatory complaints concerning licensed community association managers or firms may be directed to Florida DBPR when the issue falls within its jurisdiction.
Disclaimer: ZeroStars.org is an independent review platform and is not affiliated with Campbell Property Management and Real Estate, Inc. Reviews reflect individual experiences and may not represent every managed community. This page does not provide legal advice. Company services, locations, contact details, and regulatory information were checked on August 29, 2026, and may change.