KFC Complaints And Reviews - ZeroStars.Org
KFC, also known as Kentucky Fried Chicken, is one of the largest fast-food chains in the world, famous for its fried chicken, secret blend of 11 herbs and spices, and variety of sides. With locations worldwide, KFC serves millions of customers, but experiences can vary widely, resulting in ratings from -5 stars to +5 stars. In this article, we gather reviews, feedback, comments, and complaints to provide a comprehensive look at KFC’s service and food quality.
User Reviews and Ratings
Many customers appreciate KFC for its:
- Iconic Fried Chicken: KFC is best known for its signature fried chicken, offering original, crispy, and grilled varieties.
- Familiar Menu: Customers enjoy the variety of fried chicken options, sides like mashed potatoes, coleslaw, and biscuits, as well as occasional limited-time offerings.
- Global Presence: With locations all around the world, KFC is a go-to for fried chicken lovers seeking a quick meal.
Positive Feedback (+1 to +5 Stars):
- Tasty Fried Chicken: Many users praise KFC’s original recipe fried chicken for its crispy texture and flavorful seasoning.
- Quick Service: Some customers highlight the fast service, particularly at drive-thru locations, making it a convenient meal option.
- Affordable Meal Deals: Positive reviews often mention KFC’s family meal deals, providing good value for groups looking to enjoy a quick and tasty meal.
Negative Feedback (-1 to -5 Stars):
- Inconsistent Food Quality: Some customers report that the quality of the chicken and sides can be inconsistent, with complaints about soggy chicken or cold food.
- Poor Customer Service: Several users express frustration with customer service, particularly regarding rude staff or long wait times during busy periods.
- Greasy Food: A common complaint is that KFC’s fried chicken can be overly greasy, leaving some customers dissatisfied with their meal.
Common Complaints
- Order Mistakes: Some customers report issues with incorrect orders, especially at drive-thrus, where items are missing or incorrect.
- Restaurant Cleanliness: A few users mention concerns about cleanliness, particularly in dining areas or restrooms at certain KFC locations.
- High Prices for Premium Items: While KFC is generally affordable, some customers feel that premium items like sandwiches or limited-time offerings are overpriced for fast food.
Comparisons with Competitors
When compared to other fast-food chains like Popeyes, Chick-fil-A, and Church’s Chicken, KFC receives mixed feedback:
- Fried Chicken Quality: KFC’s original recipe is iconic, but some customers prefer Popeyes for its crispier, spicier chicken, or Chick-fil-A for its chicken sandwiches.
- Menu Variety: KFC offers a wide range of chicken options, but Chick-fil-A often receives higher marks for its chicken sandwich and customer service.
- Pricing: While KFC is typically affordable, some customers find better value in the deals offered by Popeyes or Church’s Chicken.
Share Your Experience Have you recently visited a KFC location? Share your experience, upload photos of your meal, and leave a review to help others decide if KFC is the right place for their next fast-food fix. Other restaurants that receive reviews and complaints online include Starbucks, Chic-fil-A, and Chipotle.
Rate KFC Use our unique rating scale to evaluate KFC:
- 🔴 -5 Stars: Highly dissatisfied
- 🟠 0 Stars: Neutral/no significant impact
- 🟢 +5 Stars: Highly satisfied
Scroll Down To Leave A Review
Conclusion
KFC continues to be a popular choice for fried chicken lovers, offering a variety of meal options at affordable prices. However, complaints about inconsistent food quality and customer service may impact your experience. By considering both positive and negative feedback, you can decide if KFC is the right fast-food option for your next meal.
Your Overall Rating From -5 to +5 Stars
Negative Rating Summary
| Disgusting | |
| Terrible | |
| Very Bad | |
| Bad | |
| Normal |
Positive Rating Summary
| Perfect | |
| Excellent | |
| V.Good | |
| Good | |
| Average |
Reviews
Title: Disgusting wrap
Review: Bought a chicken wrap and they didn\'t even have the decency to put at least half a tomato, was dry and cold
Name: Tsholofelo
Title: This shouldn\'t be allowed
Review: Unhealthy crappy fast food multicorporation which poison slowly people and kill animals fast on unimaginable scale
Name: Maciek
Title: Burnt kfc with the smell of burnt food
Review: I have it too many time to even give a damn
Name: Franscena Nzwane