Dodge Reviews & Complaints

Dodge reviews and complaints can help other drivers understand a vehicle, dealership, warranty, repair, financing, roadside-assistance or connected-service experience. Share what happened, which Dodge model or service you used and whether the issue was resolved. Positive, neutral and negative experiences are welcome on ZeroStars’ −5 to +5 rating scale.

Dodge sells performance cars, SUVs and electrified vehicles in the United States and supports owners through authorized Dodge dealers, Mopar Customer Care, Mopar Roadside Assistance, Dodge Connected Services and the Dodge app. Financing can be provided through Chrysler Capital, Stellantis Financial Services or another lender named on the customer’s contract. The editorial information below summarizes selected official support, warranty, recall and ownership information; it is separate from customer reviews and does not represent a survey of Dodge owners.

A useful Dodge review gives enough detail for another consumer to understand the experience without exposing personal information:

• Vehicle: model, model year, trim, engine or electric powertrain and approximate mileage.
• Dealer or service location: dealership name and city or state.
• What happened: sales issue, repair concern, warranty decision, recall, financing problem, roadside event or connected-service issue.
• Timeline: approximate dates, number of visits and how long the vehicle was unavailable.
• Resolution: what the dealer, Dodge, Mopar or finance company offered and whether the issue was corrected.

Choose the rating that reflects your own experience. A rating of 0 is valid. Do not post your full VIN, finance account number, connected-services credentials, license plate, home address, phone number or unredacted service documents.

Dodge warranty coverage varies by model and model year, so owners should check the warranty information tied to their exact vehicle. Dodge’s current materials describe a 3-year/36,000-mile Basic Limited Warranty as a common new-vehicle term, with longer coverage applying to certain components and systems.

Current Dodge electrified-vehicle materials list a 5-year/60,000-mile Powertrain Limited Warranty and separate longer coverage for the electric powertrain and high-voltage battery on eligible EVs. Always confirm the exact warranty booklet for the model and model year involved.

If you dispute a warranty decision, ask the dealer to identify the warranty provision being applied and request a written repair order showing the complaint, diagnosis, parts replaced and final disposition. Keep every repair order, including visits where no repair was completed.

Dodge owners can check recalls and campaigns through Mopar owner resources using the vehicle identification number. Mopar also lists 1-800-853-1403 for recall information.

If your review involves a recall or campaign, include the recall number if you know it, when you contacted the dealer, whether parts or software were available, how long the repair took and whether the remedy was completed. Avoid posting your full VIN publicly.

Mopar lists 1-800-521-2779 for U.S. Roadside Assistance for Chrysler, Dodge, Jeep and Ram vehicles and says assistance is available 24 hours a day, 7 days a week, 365 days a year.

Roadside services can include towing, flat-tire assistance, battery jump-starts, lockout service, fuel delivery and help with certain mechanical problems, subject to the vehicle’s eligibility and applicable program terms.

If your complaint involves roadside assistance, document the request time, location, estimated arrival time, towing destination and any charge you were asked to approve.

Dodge vehicles may be financed or leased through Chrysler Capital, Stellantis Financial Services or another lender selected by the dealer or customer. The company responsible for your account is the lender or lessor named on your contract.

Chrysler Capital currently lists 1-855-563-5635 for customer service, with representatives available Monday–Friday, 7 a.m.–9 p.m. Central, and Saturday, 7 a.m.–5 p.m. Central.

If your complaint involves a payment, payoff or lease, keep the payment confirmation, date, amount and any written account status or payoff quote. Distinguish between the Dodge dealer, the vehicle manufacturer and the finance company when describing who handled each part of the issue.

A Dodge purchase, trade-in, repair or warranty experience may involve both an independently operated dealer and FCA US LLC. In a review, distinguish between what the dealer said or did and what Dodge or Mopar support said or did.

For a sales concern, keep the buyer’s order, advertised offer, financing or lease documents and any written promises. For repairs, keep each repair order and note whether the same symptom returned. If you escalate a concern, save the case or reference number and record the outcome.

The Dodge app and Dodge Connected Services can provide compatible remote commands, vehicle health information, navigation, charging information and other connected features depending on the vehicle, hardware, cellular coverage and active service plan.

Dodge Connected Services lists 1-800-777-3600 for customer service and general inquiries, available 24/7. Mopar also lists 1-877-855-8400 for Uconnect general support.

If your complaint involves connected services, record the vehicle, app or software version when possible, the date the issue began and whether the feature worked through another device or account.

Dodge’s current electric-vehicle materials list an 8-year/100,000-mile High-Voltage Lithium-Ion Battery Limited Warranty and an 8-year/100,000-mile Electric Powertrain Limited Warranty for eligible EVs, subject to the applicable warranty terms.

Those same current materials list a 3-year/36,000-mile Basic Limited Warranty and 5-year/60,000-mile Powertrain Limited Warranty for the applicable vehicle, with separate emissions and corrosion coverage.

For a charging complaint, note whether the issue occurred at home or at a public charger, the charger type, any error message, the approximate battery state of charge and whether the vehicle charged normally elsewhere.

Mopar owner resources provide access to service scheduling, maintenance information, warranty status, recalls and owner manuals. Dealer appointment availability, diagnosis and repair timing can vary by location.

When reviewing a maintenance or repair experience, include the service requested, the dealer’s diagnosis, the estimate, whether additional work was recommended and whether the final invoice matched what you authorized.

For other automotive experiences, see Ram reviews, Jeep reviews, Ford reviews, Chevrolet reviews, GMC reviews, Mazda reviews and Volkswagen reviews. You can also browse the Automotive category. These links provide additional consumer experiences and information, not rankings or endorsements.

Official sources checked September 26, 2026. This guide uses Dodge’s official warranty and electric-vehicle materials, Dodge Connected Services information, Mopar’s official owner-support, Roadside Assistance and recall resources, and Chrysler Capital’s official customer-service materials. Financing can vary by lender and contract. Policies, coverage, hours and program terms can change. Company statements are attributed to Dodge, Mopar or the applicable finance provider; ratings and customer experiences are submitted separately by ZeroStars users.

Mopar lists 1-800-399-2668 for owner support covering Dodge and other Stellantis brands. Current Mopar support hours are Monday–Friday, 8 a.m.–9 p.m. Eastern, and Saturday, 9 a.m.–5 p.m. Eastern.

Mopar lists 1-800-521-2779 for U.S. Roadside Assistance for Chrysler, Dodge, Jeep and Ram vehicles, available 24/7/365.

Chrysler Capital lists 1-855-563-5635 for customer service, Monday–Friday, 7 a.m.–9 p.m. Central, and Saturday, 7 a.m.–5 p.m. Central.

Use Mopar’s recall and campaign lookup with your VIN. Mopar also lists 1-800-853-1403 for recall information.

A 3-year/36,000-mile Basic Limited Warranty is a common current Dodge term, but exact coverage varies by model and model year. Check the vehicle’s warranty booklet or VIN-specific owner information for authoritative terms.

Dodge’s current electric-vehicle materials list 8 years or 100,000 miles of high-voltage lithium-ion battery coverage and 8 years or 100,000 miles of electric-powertrain coverage for eligible EVs.

No. ZeroStars is an independent consumer-review website. Posting a review does not contact Dodge, Mopar, a dealer or a finance company. Use the official support channels for company assistance.