Editorial team
Eric Strand
Founder and publisher, ZeroStars
Eric Strand is the founder and publisher of ZeroStars, an independent consumer-review website where people can share ratings from −5 to +5. He oversees the site’s company guides, source research and editorial updates. Reader reviews describe individual experiences and are separate from ZeroStars’ editorial information.
Company guides provide editorial context. Customer reviews and ratings are submitted by readers and remain attributed to those reviewers.
Company guides and articles
- T-Mobile Reviews and Complaints: Wireless, Billing, Coverage, Trade-Ins and Customer Service
- Progressive Reviews and Complaints: Auto Insurance, Claims, Rates and Customer Service
- GEICO Reviews and Complaints: Auto Insurance, Claims, Rates and Customer Service
- Apple Reviews and Complaints: iPhone, Repairs, AppleCare, Billing and Customer Service
- Spectrum Reviews and Complaints: Internet, TV, Mobile, Billing and Customer Service
- DoorDash Reviews and Complaints: Orders, Refunds, DashPass and Customer Service
- Bank of America Reviews and Complaints: Banking, Credit Cards, Fraud Claims and Customer Service
- AT&T Reviews and Complaints: Wireless, Fiber, Billing, Trade-Ins and Customer Service
- Chase Reviews and Complaints: Banking, Credit Cards, Fraud Claims and Customer Service
- ADT Reviews and Complaints: Home Security, Billing, Contracts and Customer Service