Editorial team
Eric Strand
Founder and publisher, ZeroStars
Eric Strand is the founder and publisher of ZeroStars, an independent consumer-review website where people can share ratings from −5 to +5. He oversees the site’s company guides, source research and editorial updates. Reader reviews describe individual experiences and are separate from ZeroStars’ editorial information.
Company guides provide editorial context. Customer reviews and ratings are submitted by readers and remain attributed to those reviewers.
Company guides and articles
- Alaska Airlines Reviews and Complaints: Flights, Baggage, Refunds, Atmos Rewards and Customer Service
- Frontier Airlines Reviews and Complaints: Flights, Delays, Baggage, Refunds and Customer Service
- Delta Air Lines Reviews and Complaints: Flights, Delays, Baggage, Refunds and Customer Service
- American Airlines Reviews and Complaints: Flights, Delays, Baggage, Refunds and Customer Service
- Raising Cane’s Reviews and Complaints: Orders, Drive-Thru, Refunds, Caniac Club and Customer Service
- In-N-Out Burger Reviews and Complaints: Orders, Drive-Thru, Refunds, Gift Cards and Customer Service
- Wingstop Reviews and Complaints: Orders, Delivery, Refunds, Rewards and Customer Service
- Bojangles Reviews and Complaints: Orders, App, Delivery, Refunds and Customer Service
- Culver’s Reviews and Complaints: Orders, Prices, Rewards, Refunds and Customer Service
- Five Guys Reviews and Complaints: Prices, Orders, Delivery, Refunds and Customer Service