Editorial team
Eric Strand
Founder and publisher, ZeroStars
Eric Strand is the founder and publisher of ZeroStars, an independent consumer-review website where people can share ratings from −5 to +5. He oversees the site’s company guides, source research and editorial updates. Reader reviews describe individual experiences and are separate from ZeroStars’ editorial information.
For an editorial correction request, include the company page URL, the detail that needs changing and a supporting source when available. For help with an account, order or refund, contact the company directly.
Company guides provide editorial context. Customer reviews and ratings are submitted by readers and remain attributed to those reviewers.
Company guides and articles
- Wayfair Reviews and Complaints: Furniture Delivery, Returns and Customer Service
- HomeGoods Reviews and Complaints: Store Returns, Delivery and Customer Service
- Marshalls Reviews and Complaints: Returns, Online Orders and Customer Service
- TJ Maxx Reviews and Complaints: Returns, Online Orders and Customer Service
- Macy’s Reviews and Complaints: Orders, Returns, Marketplace and Customer Service
- Family Dollar Reviews and Complaints: Stores, Smart Coupons, Returns and Delivery
- Dollar Tree Reviews and Complaints: Stores, Online Orders, Returns and Customer Service
- Kohl’s Reviews and Complaints: Returns, Kohl’s Cash, Orders and Customer Service
- Lowe’s Reviews and Complaints: Returns, Delivery, Appliances and Customer Service
- Home Depot Reviews and Complaints: Orders, Delivery, Returns and Customer Service
