Consumer Review and Complaint Guides

Retail Stores & Shopping

Etsy Reviews and Complaints

Overview Etsy is an online marketplace operated by Etsy, Inc. Independent shops sell handmade, vintage, custom and other permitted goods. The shop usually controls its listings, processing time, shipping method and stated return terms; Etsy provides checkout, messaging, support and a case system for eligible order problems. A purchase from one shop is not the […]

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Retail Stores & Shopping

eBay Reviews and Complaints

Overview eBay is an online marketplace operated by eBay Inc. Shoppers buy from individual sellers and businesses, so shipping charges, item condition, return terms and seller communication can differ from one listing to another. Use this page to review a specific buying or selling experience on ZeroStars’ −5 to +5 scale; 0 is a valid […]

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Retail Stores & Shopping

IKEA Reviews and Complaints: Delivery, Returns, Assembly and Customer Service

About IKEA IKEA sells ready-to-assemble furniture, kitchens, mattresses, storage and home goods through U.S. stores and IKEA.com. IKEA U.S. retail is operated within Ingka Group’s IKEA franchise business; Inter IKEA Systems B.V. owns the IKEA concept and is the worldwide franchisor. This review page covers an IKEA U.S. store, online order or related service. Rate […]

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Retail Stores & Shopping

Wayfair Reviews and Complaints: Furniture Delivery, Returns and Customer Service

About Wayfair Wayfair sells furniture, décor, rugs, lighting, appliances and other home products online and through a growing number of physical stores. Wayfair Inc. also operates AllModern, Birch Lane, Joss & Main and Perigold. Those brands share a corporate parent but can have different product listings, promotions and service details. Use this page to review […]

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Retail Stores & Shopping

HomeGoods Reviews and Complaints: Store Returns, Delivery and Customer Service

About HomeGoods HomeGoods is a U.S. off-price retailer for furniture, rugs, lighting, décor, cookware and other home merchandise. It is part of The TJX Companies, Inc., which also operates TJ Maxx and Marshalls. HomeGoods currently describes its shopping as in-store only. Its website helps shoppers find locations and learn about products, gift cards and rewards; […]

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Retail Stores & Shopping

Marshalls Reviews and Complaints: Returns, Online Orders and Customer Service

About Marshalls Marshalls is an off-price retailer offering apparel, shoes, beauty, home goods and other merchandise in U.S. stores and at marshalls.com. The TJX Companies, Inc. also operates TJ Maxx and HomeGoods. Shared ownership does not make their store returns interchangeable: a Marshalls purchase must follow Marshalls’ return policy. Review your own Marshalls experience with […]

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Retail Stores & Shopping

Macy’s Reviews and Complaints: Orders, Returns, Marketplace and Customer Service

About Macy’s Macy’s is a U.S. department store and online retailer selling clothing, beauty products, home goods, jewelry, furniture and more. Macy’s, Inc. also owns Bloomingdale’s and Bluemercury; purchases from those brands have their own support and return routes. This page is for reviewing a Macy’s store, Macys.com order or Macy’s Marketplace purchase. You can […]

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Retail Stores & Shopping

Family Dollar Reviews and Complaints: Stores, Smart Coupons, Returns and Delivery

Family Dollar reviews on ZeroStars cover shopping in stores, prices, Smart Coupons, returns, same-day delivery and customer service. Describe your firsthand experience and rate it from −5 to +5; 0 is also a valid rating. About Family Dollar Family Dollar is a U.S. discount-store chain selling household essentials, food, personal care items, clothing, seasonal goods […]

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Retail Stores & Shopping

Dollar Tree Reviews and Complaints: Stores, Online Orders, Returns and Customer Service

Dollar Tree reviews on ZeroStars cover store shopping, prices, online orders, ship-to-store pickup, damaged shipments, returns and customer service. Share your firsthand experience and rate it from −5 to +5; 0 is a valid rating. About Dollar Tree Dollar Tree, Inc. is a value retailer based in Chesapeake, Virginia. Stores sell household goods, party supplies, […]

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Retail Stores & Shopping

Kohl’s Reviews and Complaints: Returns, Kohl’s Cash, Orders and Customer Service

Kohl’s reviews on ZeroStars cover purchases in stores and on Kohls.com, shipping, pickup, returns, Kohl’s Cash, rewards and customer service. Share a firsthand experience and rate it from −5 to +5; a rating of 0 is also valid. About Kohl’s Kohl’s is a U.S. department store retailer operated by Kohl’s, Inc., headquartered in Menomonee Falls, […]

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Retail Stores & Shopping

Lowe’s Reviews and Complaints: Returns, Delivery, Appliances and Customer Service

Lowe’s reviews on ZeroStars cover shopping in stores and on Lowes.com, home delivery, appliances, installation, returns, rewards and customer service. Share what happened to you and rate your experience from −5 to +5; 0 is a valid rating. About Lowe’s Lowe’s Companies, Inc. is a U.S. home improvement retailer based in Mooresville, North Carolina. It […]

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